David Young

Innovative executive and pharmacy administrator with over 25 years of dynamic leadership experience in operations, strategic planning, and effective growth strategies. Catalyst for change, possessing a keen ability to make strategic system-wide recommendations and execute courses of action that lead to optimal outcomes. Excellent communication and interpersonal skills enabling effective collaboration with healthcare executives, providers, and staff to advance organizational goals. Over 29 years of experience as a talented healthcare executive excelling in employee development, customer service, and analytics. Comfortable delivering engaging presentations to clients, driving new business, expanding accounts, and establishing brand profile. Excellent team builder and leader of initiatives, ready for challenges and focused on meeting future demands. Progressive industry background and decisive leadership style offering strategic planning abilities, expertise in change management, and a forward-thinking mindset.

• Member, American Society of Health-System Pharmacists (AHSP)
• Member, Massachusetts Society of Health-System Pharmacists (MSHP)

• Integrated pharmacy soultions, Melrose, Boston, MA, vice president of pharmacy operations, 2023-01-01, Present, Provides strategic direction, business plan development, quality oversight, planning, organization, and general management for all aspects of the Pharmacy Contract Management department across all Integrated Pharmacy Solutions client sites. The VP of Pharmacy Operations drives the operational performance of the pharmacies to ensure the highest quality and optimal efficiency in pharmaceutical care delivery, service, and financial health., Leads strategic discussions to ensure operational efficiency, revenue optimization, expense management, and clinical efficiency., Develops, aligns, and executes overall pharmacy strategy and initiatives to drive an integrated end-to-end pharmacy experience and overall clinical and growth strategy., Delivers profitable growth objectives., Develops and implements policies and procedures to improve patient experience at client sites, including but not limited to operational and service improvements, convenient hours of operation, home delivery, medication synchronization, and adherence packaging., Oversees and develops processes to improve the financial and operating performance of the pharmacies, including IT systems and operational processes, cost purchasing, drug inventory management, and supply chain management.
• Beth ISRAEL Lahey Health (BILH), Beth Israel Deaconess Hospital–Milton, Boston, MA, Pharmacy Director, 2021-01-01, 2023-01-01, Collaborate with health system executives and senior pharmacy leadership to support and execute strategic plans for program development, service line expansion, and new business enterprise that realize system-wide, pharmacy-related revenue-optimizing opportunities. Solve complex business/operational problems for other health system pharmacies. Ensure compliance with policies and procedures, standards, regulations, and laws established by governing regulatory bodies. Oversee staff and clinical faculty.
• BETH ISRAEL LAHEY HEALTH (BILH), Pharmacy Direct, Westwood, MA, Central Fill Pharmacy Manager, 2020-01-01, 2021-01-01, Hired to launch a new mail-order pharmacy from the ground up in only 6 months. Implemented initiatives aligned with departmental and organizational strategies and goals., Oversaw pharmacy operations and all onsite automation and coordination of central fill dispensing to other BIDMC pharmacies., Ensure compliance with policies and procedures, standards, regulations, and laws established by governing regulatory bodies., Established and maintained quality assurance procedures, educating pharmacy staff on policies, reporting guidelines, and best quality practices.
• Massachusetts Institute of Technology (MIT), Cambridge, MA, Director of Pharmacy services, 2018-01-01, 2020-01-01, Oversaw budget, drug utilization policy, and staffing to maintain fiscally sound pharmacy operations. Developed pharmacy growth strategies, oversaw human resource management, and adopted healthcare information and pharmacy technologies. Managed and directed day-to-day operations of MIT’s medical services. Developed departmental strategic plans to ensure safe and effective pharmaceutical use and optimized medication therapy management. Ensured compliance with local, state, and federal laws., Hired to improve HR and compliance, helping the pharmacy reach full staffing levels for optimal safety in only 6 months., Saved $200K by decreasing pharmacy inventory by 10%., Saved $30K on a new vaccine contract by coordinating the revision of pharmacy initiatives by MIT medical teams., Increased educational opportunity, clinical pharmacy presence, and financial bottom line by accepting interns added $6K in revenue from the Advanced Pharmacy Practice Experience Program.
• Massachusetts Department of Public Health, Boston, MA, Drug Control Program (DCP) Director, 2017-01-01, 2018-01-01, Oversaw managers and coordinators for Prescription Monitoring, Drug Diversion Enforcement, Massachusetts Controlled Substance Registration, Pharmaceutical & Medical Device Manufacturer Code of Conduct, Drug Stewardship, Public Health Advisory, and Medication Administration Programs. Successfully influenced safety and security of medication administration for individuals served by Dept. of Mental Health, Dept. of Children & Families, and Dept. of Developmental Services., Formalized strategic direction and ensured department components and services aligned with bureau priorities., Functioned as key policy lead, assessing existing regulations and developing proposed regulatory amendments., Served as an integral member of the governor’s Drug Formulary Commission., Headed drug diversion compliance and enforcement policy development and implementation of statutes and regulations., Liaised and collaborated with internal divisions and external agencies regarding compliance issues., Represented the bureau and maintained the operational chain of command in the absence of the Bureau Director and Deputy Director.
• Massachusetts Eye and Ear, Boston, MA, Director of Pharmacy, 2012-01-01, 2017-01-01, Ensured compliance with pharmacy-related Joint Commission accreditation standards by developing, implementing, and maintaining policies and procedures. Directly managed 2 hospital pharmacies, collaborating daily with CMO, CFO, and medical department heads, including chiefs of anesthesia, ophthalmology, and ENT. Led the EPIC pharmacy EHR built., Improved training and new attention to detail-initiatives produced an 80% reduction in errors and near misses., Ensured regulatory compliance and annual pharmacy audit for 19 additional satellite facilities., Served critical roles for the hospital’s P&T, pharmaceutical, hazardous waste, and drug diversion task force committees.
• Apothecare South Shore, INC., Brockton, MA, Director of Pharmacy Operations, 2011-01-01, 2012-01-01, Efficiently managed culturally diverse 100+ member staff of group home representatives and pharmacy, administrative, and transportation associates. Ensured 100% regulatory compliance with the state board of pharmacy laws and regulations. Regulated oral and sterile IV compoundings (IVs, PCAs, etc.), including hands-on oversight., Boosted monthly revenue by 25% and increased market share by recruiting 5 additional facilities via a new marketing strategy., Effectively managed a $30M annual budget, which increased from $20M due to rapid business growth., Maintained high retention rates and client satisfaction by strategically managing business relationships with facilities.
• Walgreens Pharmacy, Boston, MA, Pharmacy Manager, 2002-01-01, 2011-01-01, Achieved fast-track promotion from staff pharmacist to pharmacy manager in only 1 year., Successfully managed a $1.2M budget, doubling prescription volume and achieving 100% employee retention., Received “Emerging Leader” recognition from a selected group of company managers nationwide.
• Commonwealth of Mass., Mass Health, Boston, MA, Pharmacy Professional Affairs Manager, 2000-01-01, 2002-01-01, Covered 50- to 75-physician practice territory, relaying industry averages for narcotics and controlled substance prescribing., Consulted physicians daily regarding evidence-based prescribing practices for psychiatric and high-cost formulary medications.
• New England Medical Center, Boston, MA, Pharmacy Operations Manager / Pyxis Director, 1995-01-01, 2002-01-01, Staff pharmacist, Pharmacy intern
• CVS ProCare Pharmacy, Boston, MA, Store Manager & Pharmacy manager | SPECIALTY Pharmacy Manager (HIV, Hepatitis C & Oncology), 1999-01-01, 2000-01-01

• Fenway Health Board Member (2024-Present)
• Pending Governor appointment to Commonwealth Allied Health Board
• Member, Bristol Myers Squibb’s Institutional Biosafety Committee (2020–Present)
• Member, Taunton Opiate Substance Use Task Force (2018–Present)

• Helped develop and tactically execute multimillion-dollar pharmacy growth strategies for health systems affiliated with excellent academic institutions consisting of community and specialty hospitals.
• Oversaw $1M to $30M capital and operating budgets for pharmacy departments throughout my career.
• Set new national pharmacy operations precedent and improved health system pharmacy dispensing capacity via aggressive process overhaul and change management.
• Broad leadership and pharmacy practice subject matter expertise, including acute care inpatient, outpatient (ambulatory care, mail order, and community pharmacy), long-term care, and high-cost oncology/HIV specialty pharmacy operations.