Over 3 years of experience on sales Medical equipment, Dependable, hard-working Floor Tech with over 4 years of experience with hazard materials and different floor equipment .
Overview
13
13
years of professional experience
Work History
Sales Representative
Lincare
Richland Hills, Texas
07.2021 - 10.2024
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Generated new sales leads through cold calling and networking activities.
Conducted market research to identify potential customers and their needs.
Organized client visits, presentations, product demonstrations and trade shows.
Analyzed customer feedback to improve products and services.
Maintained accurate records of all sales and prospecting activities.
Researched competitors' products, prices, and sales techniques.
Created detailed reports on daily, weekly, and monthly sales activity.
Collaborated with other departments such as marketing, finance, logistics.
Attended industry events such as conferences, seminars.
Performed regular follow-ups with prospects to close deals in a timely manner.
Reviewed monthly performance against targets set by management team.
Utilized CRM software tools to track progress of each sale cycle stage.
Developed key customer relationships to increase sales.
Set up meetings with potential clients and listened to their wishes and concerns.
Customer Service Representative Supervisor
Lincare
Fort Worth, Texas
06.2019 - 06.2021
Conducted regular performance reviews with team members to identify areas of improvement in customer service skills.
Supervised team of Customer Service Representatives to ensure effective customer service and adherence to departmental policies.
Monitored customer service calls to ensure quality standards were met and addressed any issues that arose during the call.
Service Technician
Lincare
Fort Worth, TX
06.2017 - 06.2019
Maintained accurate records of service calls, repairs, and parts used.
Diagnosed problems and determined solutions for various customer issues.
Provided technical support to customers over the phone and in person.
Cleanner\ Floor Tech \ Lead
Members
Grapevine, TX
04.2015 - Current
Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions. Kept supervisor informed of job progress and material requirements Notified supervisors of faulty operations and defective materials. Performed weekly maintenance assessments.
Retail / Cashier
Target
North Richland Hills, TX
11.2013 - 04.2014
Floor Tech
UBM Solutions
Dallas, TX
05.2013 - 11.2013
Processed work orders and prioritized jobs.
Responsible for promoting safe and clean working environment.
Notified supervisors of faulty operations and defective
materials.
Wash Down Cleanner
Six Flags
Arlington, tx
02.2013 - 04.2013
Performed weekly maintenance assessments.
Cleanner Floor Tech
JCM
Queens, NY
08.2012 - 12.2012
Kept supervisor informed of job progress and material requirements
Cleanner\Supervisor
Roma cleanning inc.
Queens , NY
07.2011 - 08.2012
Planned work and determined appropriate tools and equipment. Processed work orders and prioritized jobs. Reviewed work orders and communicated with prior shift to assess work needs for the day. Kept supervisor informed of job progress and material requirements
Education
High School Diploma - undefined
Richmond hills Hight school
2011
Skills
Customer service skills
Good at following instructions
English/Spanish fluency
Solid communication skills
Team player
Flexible work schedule
Sales Representative
Customer Relations
Accomplishments
Training
Responsible for providing vision and guidance to a group of 10 employees, training them on sufficient project plans and procedures.
#8 overall sales representative in the first year as sales rep in 2022
#1 place in the company for MDinr devices in 2023
#1 place in the company for Aflovest airway clearance therapy In 2024