Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
BusinessDevelopmentManager

Annette Soto

El Paso,TX

Summary

Experienced Customer Service specialist with a strong desire to expand skills in the business sector. Seeking to build a solid and secure career in the industry by gaining more experience in the business field. Possesses exceptional interpersonal and leadership skills, fostering meaningful working partnerships with staff and clients. Over nearly ten years in the industry, honed abilities as a proactive and innovative problem-solver, consistently analyzing issues and developing targeted solutions that enhance productivity and efficiency. Eager to effectively communicate with individuals through various channels such as e-mail, phone, chat, or in person.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Representative

Spectrum
07.2023 - Current
  • Company Overview: Spectrum sales representive specializing in discovering, pitching, and offering services with the call center experience.
  • Multitasking to be able to meet both the company's and the customer's needs, and working with other departments to offer the best experience for the customer.
  • Remote work experience also gained.
  • Spectrum sales representive specializing in discovering, pitching, and offering services with the call center experience.

Assistant Manager

Cash America
08.2020 - 07.2023
  • Company Overview: A bright friendly pawnbroker fulfilling people's needs.
  • Has responsibility of handling money, explaining contracts, key handler, as well as floor management.
  • Hectic and fast paced environment.
  • A bright friendly pawnbroker fulfilling people's needs.

Shift Leader/Cashier

Church's Chicken
11.2017 - 08.2020
  • Handled customer concerns
  • Handled money and inventory
  • Worked in hectic and busy environment
  • Handled fine good like guns and jewelry
  • Managed surveillance cameras
  • Key holder

Office Clerk

B.P Newman Poultry
06.2018 - 06.2019
  • Handled appointments, interview scheduling, and phone calls
  • Dealt with mail and packages
  • Worked with excel programs for data entry

Personal Assistant/ Receptionist

Annette's Beauty Salon
05.2015 - 11.2017
  • Handled appointments
  • Ordered supplies for the company
  • Assisted by running on-duty errands

Staff Coach

Ritter Elementary School
08.2016 - 06.2017
  • Managing class of 20+ students
  • Teaching hands-on science, technology, engineering, and math modules/activities
  • Lesson planning weekly modules

Education

High school diploma or GED -

AA - Business

Santa Monica College
Santa Monica, CA
03.2022

Skills

  • Business Management
  • Time Management
  • Excellent leadership skills
  • Filing
  • Customer Service
  • Recruiting
  • Dedicated, fast learner who takes initiative
  • Microsoft
  • Food Preparation
  • Marketing
  • Scheduling
  • Bilingual, Spanish
  • Typing
  • Hands-on and active
  • Microsoft Word
  • Office Management
  • Employee Orientation
  • Sales
  • Committed to completing tasks
  • Microsoft Office
  • Key Holder
  • Assistant Manager Experience
  • Personal Assistant Experience
  • English
  • Communications
  • Management
  • Social media management
  • Data Entry
  • Customer Service Skills
  • Event Planning
  • Shift Lead
  • Windows
  • Organizational Skills
  • Shift Supervisor
  • Experienced in customer service
  • Cash Handling

Certification

  • Food Handler Certification
  • First Aid Certification

Personal Information

Authorized To Work: US

Languages

Spanish
Native or Bilingual

Timeline

Sales Representative

Spectrum
07.2023 - Current

Assistant Manager

Cash America
08.2020 - 07.2023

Office Clerk

B.P Newman Poultry
06.2018 - 06.2019

Shift Leader/Cashier

Church's Chicken
11.2017 - 08.2020

Staff Coach

Ritter Elementary School
08.2016 - 06.2017

Personal Assistant/ Receptionist

Annette's Beauty Salon
05.2015 - 11.2017

High school diploma or GED -

AA - Business

Santa Monica College
Annette Soto