Nick Rains
Goleta,CA
Summary
Managed over 200 key accounts, significantly improving customer satisfaction and retention. Played a pivotal role in new business development, successfully coordinating marketing campaigns that enhanced organic product visibility. Skilled in creating impactful digital content and conducting product demonstrations to educate both customers and team members.
Overview
6
6
years of professional experience
Work History
Sales Representative
Marroquin Organic International
Santa Cruz, USA
06.2021 - Current
- Managed key accounts and customers relations for more than 200 customer across the US as well in Canada and South America
- Played key role in new business development for dozens of new accounts
- Attended multiple trade shows each year where we exhibited and showcased product
- Created and recorded trainings for new team members including in-depth product knowledge and how to use company software
- Conducted product demonstrations to educate customers and new team members on organic offerings.
Marketing Coordinator
Farmhouse Culture
Evanston, USA
08.2020 - 04.2021
- Coordinate promotional sample orders for retail locations
- Create and publish pages for company website including a new FAQ page and an information dense page with detailed product information
- Coordinated marketing campaigns to promote organic products and brand awareness.
Marketing Intern
Farmhouse Culture
Evanston, USA
05.2020 - 08.2020
- Manage customer service inquiries for Amazon’s Seller Central, Shopify, Facebook and direct consumer inquiries via company website
- Ensure consumer satisfaction through timely fulfillment of replacement orders for ecommerce errors on both Amazon and Shopify orders
- Assist consumers to find local markets with product in stock and answer detailed product and dietary/ ingredient questions
- Compile consumer comments and complaints and prepare monthly reports for senior management
Digital Media Marketing Intern
Westek Electronics
Watsonville, USA
01.2020 - 05.2020
- Working with both the sales team and production engineers to create product promotion templates and flyers for various product kits
- Conducted website comparison of Westek Electronics against three competitors in Electronics and Telecommunications industries
Education
Bachelor of Science - Business Administration and Marketing
Regis University
Denver, CO05-2020
Skills
- Account management
- Sales forecasting
- Product demonstrations
- Negotiation tactics
- Business growth
- Marketing Communications
- Lead generation
- Neuromarketing insights
- Business Management
- Value chain
- Accounting
- Policy strategy
Skills And Activities
Neuromarketing Buyer Psychology, Marketing Communications, Business Policy and Strategy, Value Chain Management, Completed four semesters of Accounting and two semesters of Business Management courses, Restoring vehicles, Riding motorcycles, Snowboarding
Timeline
Sales Representative
Marroquin Organic International
06.2021 - Current
Marketing Coordinator
Farmhouse Culture
08.2020 - 04.2021
Marketing Intern
Farmhouse Culture
05.2020 - 08.2020
Digital Media Marketing Intern
Westek Electronics
01.2020 - 05.2020
Bachelor of Science - Business Administration and Marketing
Regis University