David Zierden
Product Owner
Ramona,CA
Summary
A dynamic and motivated professional with the educational background and proven work ethic to guide and support software product management, feature development, and continuous improvement. Dedicated leader who is known for delivering high-quality direction and mentorship to technical teams, with the skillset to ensure on-time project delivery within Agile and Six Sigma environments, drive user experience (UX) optimization, troubleshoot complex issues in a timely manner, and analyze and maintain diverse applications. Academic credentials include a Bachelor of Science in Computer Science.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
PRODUCT OWNER & SENIOR ANALYST
GEICO Insurance
12.2019 - 4 2024
- Provide dynamic, high-quality leadership to a top-performing team, including serving as the Scrum Master and facilitating Scrum ceremonies (sprint retrospectives, etc.)
- Spearhead the planning, development, and integration of value-added features, epics, user stories, and test plans to address software needs and facilitate changes, demonstrating success managing and driving the on-time delivery of multiple projects simultaneously while serving as a Product Owner within an Agile development environment
- Maintain a strategic focus on delivering seamless user experiences (UX) across all applications by proactively identifying needs and inefficiencies, performing routine updates, and troubleshooting issues
- Mitigate risks related to the quality of the end user experience or application usability by coordinating and strategizing testing efforts for new software releases, leveraging strong analytical skills to ensure timely resolution
- Foster and maintain collaborative working relationships with cross-functional teams to generate impactful ideas for new software features and solutions, directly contributing to strengthening the impact of technology solutions
AGILE SCRUM MASTER & SENIOR ANALYST
GEICO Insurance
02.2005 - 12.2019
- Played an integral role in improving the functionality and capabilities of back-end billing and financial systems by overseeing the planning and maintenance of software changes and implementations
- Drafted and prepared detailed technical documentation for recordkeeping and compliance purposes, including system documents and test plans; produced automated testing scripts
- Aligned objectives and bridged communications between technical teams, stakeholders, and end users during all development phases to ensure transparent communication and effective collaboration.
Education
Bachelor of Science (B.Sc.) in Computer Science -
California State University San Marcos
San Marcos, CA 01.2009 - 05.2014
Skills
Agile/Scrum/Waterfall Methodologies
Product Management
Change Management
Software Testing
Epic & Feature Development
Project Management
Testing Automation
UX Improvement
Product Demonstrations
Team Leadership
User Stories
Six Sigma
Additionalinformation - Technicalproficiencies
- Microsoft Azure DevOps
- Visual Studio
- Salesforce
- C++/C#
- Multiple SQL Languages
- Postman/APIs
- Microsoft 365
- Cobol
Timeline
PRODUCT OWNER & SENIOR ANALYST
GEICO Insurance
12.2019 - 4 2024
Bachelor of Science (B.Sc.) in Computer Science -
California State University San Marcos
01.2009 - 05.2014
AGILE SCRUM MASTER & SENIOR ANALYST
GEICO Insurance
02.2005 - 12.2019