Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager

David A. Vasquez Jr

Monroe,NY

Summary

To obtain a challenging position that will utilize skills and provide room for advancement. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Outgoing Supervisor with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cybersecurity position. Ready to help team achieve company goals. Ambitious Officer delivering 8 years of experience in roving patrols and entrance and exit monitoring. Maintains calm in stressful situations and when communicating with difficult individuals to avoid escalation. Diligent Officer with 8-year background in security. Communicate effectively with passengers to promote expeditious screening processes. Proficient in operation of x-ray and other security equipment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Transportation Security Officer- Security Support Assistant

Denver International Airport
Denver, CO
07.2022 - Current
  • Monitor and Direct customers proper checkpoint procedures
  • Engage and Direct customers to proper gates and airline Maintain Access Control for over 300 customers per day.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury
  • Attended daily briefings with supervisors to discuss issues with security screening processes
  • Developed and maintained positive rapport with passengers and other airport personnel
  • Manually screened passengers unable to pass through metal detectors or who triggered alarms
  • Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties
  • Monitored security checkpoints for compliance with applicable security protocols
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas

Secure Operations Center Operator

G4S
New York, NY
12.2021 - 07.2022
  • Allied (MTA Randall’s Island Secure Operation Center), (SOC) Monitor Cameras of 7 different Bridges and 2 Tunnels in NYC Boroughs Conduct SitRep (Situation Report) every shift for all tools and cameras utilized Utilize Genetec, Linell, LastPass, and LPR (License Plate Reader) Program and administer reports and BOLO (Be on The Look Out) to proper authorities.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Identified issues, analyzed information and provided solutions to problems.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in team environment.

Secure Operations Center Supervisor

G4S-Allied, British Petroleum
Denver, CO
10.2020 - 12.2021
  • (SOC) Monitor and update SOC operators of performance and adjustments in performance
  • Conduct Performance Reviews of all SOC operators to gauge possibility of retraining or removal for SOC
  • Update SOC Standard Operation Procedures (SOP)
  • Train SOC Operators in Genetec and Symmetry programs.
  • Proved successful working within tight deadlines and fast-paced environment
  • Managed time efficiently in order to complete all tasks within deadlines
  • Applied effective time management techniques to meet tight deadlines
  • Developed strong organizational and communication skills through coursework and volunteer activities
  • Organized and detail-oriented with strong work ethic
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Resolved problems, improved operations and provided exceptional service
  • Developed and maintained courteous and effective working relationships
  • Identified issues, analyzed information and provided solutions to problems

Secure Operations Center Operator

G4S-Allied, British Petroleum
Denver, NY
07.2019 - 10.2020
  • (SOC) Monitor and respond to SCADA Alarms as per SOC Standard Operation
  • Procedures (SOP)
  • Monitoring site cameras as well as off site motion sensors and responding as per
  • SOC Standard Operation Procedures (SOP)
  • Assist with creation and updating of cardholder management list
  • Train in all applications of Genetec and Symmetry Programs.
  • Proven ability to learn quickly and adapt to new situations
  • Passionate about learning and committed to continual improvement
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Gained strong leadership skills by managing projects from start to finish
  • Developed strong communication and organizational skills through working on group projects

Security Guard and Security Supervisor

G4S
New York, NY
03.2014 - 07.2019
  • WFC- 4 WFC and 222 Broadway, Provide visual security presence Conduct hourly rounds to ensure establishment is secure Ensure that all mechanical systems are functioning properly Contributes to team effort by accomplishing related results as needed
  • Checked and verified photo identification prior to granting facility access.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Education

Bachelor of Science - Human Resources

Metropolitan College of NY
New York, NY
12.2013

Associate of Arts - Liberal Arts And General Studies

Borough of Manhattan Community College of The City University of New York
New York, NY
06.2010

Basic Training – Certificate of Completion - Basic Training

U.S. Army National Guard
Fort Leonard Wood, MO
09.2004

Skills

  • Typing 60 wpm
  • Genetec
  • Linell
  • C-Cure
  • Security Action Plans
  • Customer Service and Assistance
  • Reading Comprehension
  • Great Critical Thinking Skills
  • Screening Procedures
  • Behavioral Observations
  • Complex Problem-Solving
  • Entry and Exit Monitoring
  • Procedure Implementation
  • Screening Process Management
  • Team Development
  • Leading Teams
  • Protocol Implementation
  • Report Development
  • Security Breach Management
  • Monitor Security
  • Support Investigations
  • Security Station Experience
  • Employee Engagement
  • Screening Personnel
  • X-Ray Machine Operation
  • Situational Awareness
  • Asset Protection
  • Social Perceptiveness
  • Active Learning
  • Behavioral Analysis
  • Incident Reporting
  • Customer Relations Skills
  • Client Service

Languages

English
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working

Timeline

Transportation Security Officer- Security Support Assistant

Denver International Airport
07.2022 - Current

Secure Operations Center Operator

G4S
12.2021 - 07.2022

Secure Operations Center Supervisor

G4S-Allied, British Petroleum
10.2020 - 12.2021

Secure Operations Center Operator

G4S-Allied, British Petroleum
07.2019 - 10.2020

Security Guard and Security Supervisor

G4S
03.2014 - 07.2019

Bachelor of Science - Human Resources

Metropolitan College of NY

Associate of Arts - Liberal Arts And General Studies

Borough of Manhattan Community College of The City University of New York

Basic Training – Certificate of Completion - Basic Training

U.S. Army National Guard
David A. Vasquez Jr