David Almeida
Riverside,RI
Summary
Results-driven professional focused on delivering exceptional client service and support with a main focus of expanding more into the financial and banking field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bank Teller
Santander Bank, N. A.
04.2023 - Current
- Provided customers with excellent service, privacy, and anonymity, as well as a kind, welcome approach.
- Processed customer transactions promptly, minimizing wait times.
- Complete highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
Client Service Manager
Inns On Bellevue
08.2022 - 03.2023
- Greet customers upon arrival, offered assistance and answered questions to build rapport and retention. Managing check-in process
- Answer phone system responding to inquiries and taking reservations as well as providing solutions to any customer issues presented
- Oversee fast-paced front desk operations and guests' needs at four busy facilities
- Responded swiftly to room requests and other inquiries made via the establishment website, email or phone
Construction Laborer
DMB Construction
01.2020 - 06.2020
- Clean and prepare construction sites to eliminate possible hazards
- Follow plans, instructions, or specifications to determine work activities
- Deconstruction and reconstruction of entire sections of buildings
- Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to the project plans or specifications
Front Desk Personnel
Community College of RI
09.2017 - 11.2019
- Resolve complaints from customers or students
- Provide information about the establishment, such as the location of departments or offices and general information about the campus
- Responsible for greeting and checking in any guests who use the facilities in the athletic building
Education
High School Diploma -
North Smithfield High School
North Smithfield, RIBachelor of Science - Business Management
Rhode Island College
Providence, RI08.2022
Associate - Arts
Community College of Rhode Island
Lincoln, RISkills
- Effective communication skills
- Technology proficiency
- Highly adaptable
- Great client service skills
- Leadership abilities and teamwork
- Data Gathering
- Cash Counting
- ATM Balancing
Certification
Bloomberg Market Concepts
Timeline
Bank Teller
Santander Bank, N. A.
04.2023 - Current
Client Service Manager
Inns On Bellevue
08.2022 - 03.2023
Construction Laborer
DMB Construction
01.2020 - 06.2020
Front Desk Personnel
Community College of RI
09.2017 - 11.2019
High School Diploma -
North Smithfield High School
Bachelor of Science - Business Management
Rhode Island College
Associate - Arts
Community College of Rhode Island