David C. Trunzo
Pittsburgh
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Just a honest and hard working man looking for a start to his future.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Jim's Famous Sauce
04.2021 - Current
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Greeted customers at drive-thru and took food orders.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
- Operated register to process payments and collect cash payment for order totals.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Mail Carrier
USPS
02.2024 - 08.2024
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
Sales Associate
AutoZone
12.2020 - 03.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Achieved perfect attendance and on-time record.
Deli
Giant Eagle
05.2020 - 12.2020
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Received payment via cash, check, card or mobile payment and processed promptly.
- Learned other teammates' work tasks to train as backup.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Planned work for deli team to optimize coverage for busy periods.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Education
Associate of Arts - Finance
Community College of Allegheny County
Pittsburgh, PAHigh School Diploma -
West Mifflin Area High School
West Mifflin, PA08.2020
Skills
- Goal Setting
- Decision Making
- Focus and Follow-Through
- Willing to Learn
- Active Listener
- Common Sense
- Verbal and written communication
- Ready Customer interaction
- Multitasking
Timeline
Mail Carrier
USPS
02.2024 - 08.2024
Restaurant Team Member
Jim's Famous Sauce
04.2021 - Current
Sales Associate
AutoZone
12.2020 - 03.2021
Deli
Giant Eagle
05.2020 - 12.2020
Associate of Arts - Finance
Community College of Allegheny County
High School Diploma -
West Mifflin Area High School