David Cory Parham Jr
Baltimore,MD
Summary
Adept at maintaining customer relations, mentoring other employees, and establishing rapport with clients and exceed sales quotas. Inquiring for a solid work position working with others in completing daily tasks.
Overview
14
14
years of professional experience
Work History
Packaging Specialist
Vzl Staffing
Jessup, MD
08.2025 - Current
- Developed and implemented quality control measures to maintain product integrity during packaging.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
Wellness Advisor
Trilogy Wellness
Ellicott City, MD
09.2024 - 08.2025
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Ensured regulatory compliance by adhering to state laws, company policies, and industry best practices for dispensary management.
Election Judge/Technical Support Engineer
Maryland State Board Of Elections
Baltimore Maryland
11.2022 - 11.2022
- Collected necessary information from voters to determine correct voting location and ballot.
- Distributed ballots to voters and answered questions concerning voting procedures.
- Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
- Created fair, non-partisan environment to protect free choice of voters.
- Closed voting booths by sealing ballot boxes and turning in votes.
- Oversaw accuracy testing and maintenance of voting units.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Lead Ramp Service Agent
Southwest Airlines, SWA
BWI Airport
03.2019 - 07.2019
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Assisting with pushback and towing
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Drove vehicles to deliver products and picked-up rejected or defective materials for return.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
Ramp Agent
Menzies Aviation Alaska Airlines
BWI Airport
06.2018 - 03.2019
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Transferred luggage from aircraft to collection areas safely.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Connected electrical power unit and hoses to aircraft.
- Coordinated ground crew activities to complete objectives on schedule.
- Cleaned airplanes between flights, sanitized lavatories and seat trays as per company specifications.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Stocked aircraft cabins with necessary equipment and supplies.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified documentation and condition of freight to assure quality standards were achieved.
Inventory Specialist
Bill Kidds Toyota
Lutherville, MD
09.2017 - 07.2018
- Train & prepped new associates for dealer exchange trades
- Provide customer service needs when inquiring about vehicles on present car lots Delivery of customer vehicles
- Completed basic maintenance such as minor repairs to keep vehicle neat and running properly
- Reported all accidents, damage and malfunctions involving company equipment to management
- Delivered products to dealer locations as scheduled and as requested.
Inventory Specialist/Dealer Exchange Driver
Heritage Toyota
Owings Mills, MD
08.2015 - 09.2017
- Tracked Lease Turn In, New & Used Inventory for records
- Prepped Inventory for quality control & State Inspection
- Inspected vehicles in order to detect any damage
- Performed maintenance on cars in storage in order to protect tires, batteries, and exterior from deterioration
- Directed and lead other employees in organizing car lots according to management.
- Completed physical inventory counts each month.
- Prepared new and used vehicles for transfer to sales floor by tagging with security markers and pricing information.
Customer Service
AMC Theatres
Owings Mills, MD
07.2012 - 08.2015
- Answered telephones and provide information to customers, take messages, or transfer calls to appropriate individuals
- Greeted visitors or callers and handle their inquiries while directing to the appropriate department according to their needs
- Provided services to customers, such as order placement or account information
- Completed documentation and logs each day and generated weekly reports detailing activities
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
Education
Associate of Arts - General Studies
The Community College of Baltimore County
Catonsville, MD06.2018
High School Diploma -
Pikesville High School
Pikesville, MD06.2012
Skills
- Filing Systems
- Time Management
- POS System Operation
- Labeling compliance
Timeline
Packaging Specialist
Vzl Staffing
08.2025 - Current
Wellness Advisor
Trilogy Wellness
09.2024 - 08.2025
Election Judge/Technical Support Engineer
Maryland State Board Of Elections
11.2022 - 11.2022
Lead Ramp Service Agent
Southwest Airlines, SWA
03.2019 - 07.2019
Ramp Agent
Menzies Aviation Alaska Airlines
06.2018 - 03.2019
Inventory Specialist
Bill Kidds Toyota
09.2017 - 07.2018
Inventory Specialist/Dealer Exchange Driver
Heritage Toyota
08.2015 - 09.2017
Customer Service
AMC Theatres
07.2012 - 08.2015
High School Diploma -
Pikesville High School
Associate of Arts - General Studies
The Community College of Baltimore County
References
Edith Villalta (Trilogy Wellness) (301-875-7771)
Michel Bright ( Maryland Board Of Elections) (202)215-2521
Christopher Whitney ( Manager ) Heritage Toyota (717)398-7000
Billy Gerald ( Manager) Bill Kidds Toyota (410)666-8900