David Ernesto Zepeda
Katy
Summary
Dynamic Branch Manager with proven expertise in team leadership, logistics optimization, customer service relationship and safety compliance. Known for implementing process improvements that enhance workflow efficiency and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Branch Manager
TBC Corporation
Houston
09.2016 - 10.2025
- Managed daily operations in a fast-paced distribution center environment.
- Supervised team members to ensure efficient workflow and productivity.
- Implemented safety protocols to maintain a secure working environment.
- Coordinated inventory management processes for accurate stock levels.
- Trained new staff on operational procedures and safety standards.
- Oversaw shipping and receiving functions to streamline logistics processes.
- Analyzed performance data to identify areas for process improvement.
- Collaborated with cross-functional teams to enhance supply chain efficiency.
- Identified logistics issues and immediately conducted research to determine best possible solutions.
- Resolved customer complaints regarding deliveries or returns.
- Coordinated activities between warehouse personnel and other departments such as sales, customer service, purchasing.
- Consistently met company and department objectives within budget and time constraints.
- Led sales team to develop effective strategies for customer outreach.
- Trained new sales representatives on product knowledge and company policies.
- Conducted regular sales meetings to review performance and set objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Seeker of internal resources to be promoted.
Construction Superintendent
Cerritos Construction
Los Angeles
03.2015 - 09.2015
- Coordinated daily construction site operations and ensured compliance with safety regulations.
- Oversaw subcontractor performance and maintained quality standards on all projects.
- Managed scheduling of trades and resources to optimize workflow efficiency.
- Implemented project plans and monitored progress to meet established timelines.
- Facilitated communication between stakeholders to address project needs and concerns.
- Conducted regular site inspections to identify issues and enforce safety protocols.
- Assisted in budget management by tracking expenses and resource allocation.
- Resolved conflicts between general contractors, subcontractors, vendors, inspectors, or owners in a timely manner.
- Worked closely with architects, engineers, surveyors, inspectors, owners representatives or others involved in the construction process as needed.
- Coordinated material deliveries with suppliers to maintain an uninterrupted flow of materials to the job site.
- Monitored labor productivity levels to maximize efficiency while maintaining quality standards.
Army Officer
El Salvador National Army
San Salvador
01.2006 - 03.2015
- Led training exercises for soldiers to enhance operational readiness and teamwork.
- Coordinated logistics for missions, ensuring equipment availability and troop movements.
- Managed communication systems to maintain contact during operations and emergencies.
- Developed strategic plans for unit deployment and resource allocation during missions.
- Supervised maintenance of military vehicles and equipment to ensure optimal performance.
- Evaluated personnel performance, providing feedback to improve skills and effectiveness.
- Facilitated conflict resolution among team members to maintain morale and cohesion.
- Conducted risk assessments to identify potential threats during mission planning phases.
Education
Bachelor of Science - Military Administration
El Salvador Military School
San Salvador12-2009
Skills
- Inventory management
- Logistics optimization
- Safety compliance
- Process improvement
- Sales strategy
- Team leadership
- Conflict resolution
- Customer relationship management
- Resource allocation
- Performance analysis
- Effective communication
- Strategic planning
- Cash handling expertise
- Financial administration
- Coaching and mentoring
- Attention to detail
- Decision-making
- Customer service
- SAP Management
- P&L Analist
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Branch Manager
TBC Corporation
09.2016 - 10.2025
Construction Superintendent
Cerritos Construction
03.2015 - 09.2015
Army Officer
El Salvador National Army
01.2006 - 03.2015
Bachelor of Science - Military Administration
El Salvador Military School