David F. Bonetti

• Responsible for project leadership overseeing implementation, installation, configuration, scripting, customization, report generation for the TEMS SENSE product supporting the FirstNET First Responders Network
• Operational Support for 300+ unique probe locations to help ensure maximum system performance, including monitoring key system KPIs, identifying potential problems and proactively resolving system issues; 150+ additional probe expansion currently in progress
• Serve as the POC responsible for ensuring the timely delivery of all technical aspects of assigned projects as defined in the Statement of Work
• Develop and maintain a high level of product expertise through open communication and interaction with Product Management and R&D as well as through engaging in appropriate training activities
• Work closely with project management to ensure that projects are delivered on a timely basis with a high level of customer satisfaction
• Regular weekly follow up meetings with customer providing updates on project status
• Liaise with sales management to forecast scheduling and resources needs for the upcoming project engagements
• Ensure delivery of overall project objectives and milestones outlined in the statement of work
• Resolve/track all hardware repair/returns via internal ticketing system
• Insure customer satisfaction for both internal and external customers
• Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
• Partnered with project team members to identify and quickly address problems.
• Implemented technology solutions to automate repetitive tasks, boosting team productivity.
• Maintained open communication by presenting regular updates on project status to customers.

• Provide premier product support to VERIZON WIRELESS Network Performance team who utilize TEM's Pocket for in-building and MTP4 vehicular Bench-marking product to benchmark competitors wireless networks.
• Support the enterprise deployment of 150 bench-marking systems for the Nations 2 largest and fastest 3G and 4G wireless networks
• Install, Modify, upgrade and certify MTP4 Bench-marking system (both land and mobile side) on annual basis
• Diagnose/troubleshoot/repair complex voice, data and networking equipment
• Responsible for field system commissioning and quality control-consisting of field certification, hardware/software upgrades, Telco infrastructure testing and troubleshooting, vehicular antenna performance validation and comprehensive system health reports
• Engage with R&D, Sales/Marketing team to drive product development
• Manage pre-launch test processes; compile, analyze and interpret complex data, document bugs, writing up field reports and change requirements that improved our products and services
• Pre and Post-sales support
• Vehicular and Premises Installation of customer equipment per customer specifications - with attention to detail; neatness is priority
• Program hardware and final test validation
• Served as a subject matter expert in product training sessions for both internal staff and external clients.
• Improved product reliability by conducting thorough root cause analysis and implementing corrective actions.

• Contracted by Global Wireless Solutions, Dulles, Virginia to provide National fleet and West Coast technical support for national drive testing (QoS Benchmarking) contract with AT&T Mobility
• Actively recruited to provide direction and assume technical support over west coast drive teams
• Accounts for subordinate teams progress, supervising 12 drivers in my region
• Plans, organizes and assigns drive routes and equipment scripts for scanning equipment
• Provide mentoring, training and leadership to the teams during the 2008/2009 national drive
• Customize daily reporting and fleet accountability reports to head office
• Monitor, Report and Track drive teams and progress per scheduled milestones
• Also per client request, install fleet/vehicle location equipment, network cabling, jacks and patch panels
• Install CCTV and wireless IP surveillance cameras, equipment and alarms

• Accountable for preventative maintenance, restorative repairs and Radio Expansion needs for 94 Radio Base Stations in my region on a 24x7 on call basis
• Install/Integrate/turn up complex radio equipment; Microwave/T1 Carrier circuits per traffic requirements
• Troubleshoot/optimize radio base station performance
• Validate monthly system fire suppression /ancillary alarms; repair as necessary
• Preventative maintenance for backup generator and battery systems
• Troubleshoot/maintain Local Microwave, Fiber Optic and T1 links to Radio Base Station Controllers
• Utilize software analysis tools to monitor performance of Radio Base Stations to ensure performance criteria is met per company directives
• Successfully coordinated cut over/integration of over 130 Radio Base Stations from then current NOKIA GSM Technology to new Ericsson GSM platform
• Tasked as the Interim Project Lead to supervise/coordinate a 10 member team to tasked to migrate Cingulars E911 Phase II deployment and to validate all PSAP routing
• Contributed to the institution of a training program criteria for my Peer Field Technicians (Legacy Cingular) on network operation of the Legacy 'Blue' (ATT Wireless Network) to improve overall knowledge of inter-operability

• Technical Sales Support and Subject Matter Expert pertaining to AWS’s Cellular Digital Packet Data 2.5 and 3rd Generation and Edge wireless data technologies and infrastructures
• Analyze customers needs and assist to Interface customers with 3rd party vendor solutions
• Design and implement wireless IP networks including installation and set up of Frame Relay connectivity and data routing to customers network
• Responsibilities include developing and deploying solutions, resolving technical issues, and providing ongoing support

• Primary responsibilities are to monitor performance of 31+ Cell sites and Micro Cells in my area of responsibility, and insure performance levels were maintained per RF Engineering and company objectives
• Duties include management of congestion, traffic analysis, voice quality, drop call rate, new site selection and Regional Quality Reporting

System Performance Engineer-conducted live radio tests in field utilizing either broadcast vehicle or individual transmitters and antenna configurations on site

• Prepared test channel block list, drive route and ERP for tests
• Assisted in the development of comprehensive training materials, ensuring new team members quickly gained competency and confidence to execute successful installations.
• Selected antenna types and test configurations per location requirement
• Collaborated with cross-functional teams to deliver seamless installation projects, resulting in improved client relationships.
• Assisted RF Engineer in performance related tasks
• Optimized project efficiency by developing and implementing innovative installation processes.
• My team built 28 cell sites in 30 days to stay on schedule during the OPERATION DESERT FILL project in 1990
• Contributed to successful project completion by effectively managing installation budgets and timelines.
• Achieved fast resolution times on reported issues by leveraging extensive knowledge in diagnosis and repair practices for installed systems.
• Demonstrated technical proficiency while adhering to safety protocols during equipment installations, reducing risk of accidents or delays.

• Install and maintain network facilities and customer premises wiring and terminal equipment for residential and business subscribers
• Cross trained for cable rehabilitation and repair under the OPOC project (One person out concept)