David Jones
Lincolnton
Summary
Results-driven Quality Engineer with over four years of experience in supplier management and quality assurance. Expertise in implementing process controls and conducting internal audits to enhance product quality and customer satisfaction. High attention to detail with excellent communication skills both in person and via phone and email.
Overview
11
11
years of professional experience
Work History
Quality Engineer
Standard Iron
Thomson
10.2019 - Current
- Complete all supplier PPAPs for new product in facility from NPI launch to first article shipment
- Implemented process controls, including FMEAs and Control Plans, enhancing product quality and compliance for customers.
- Led and participated in various root cause analysis cross-functional teams to drive customer satisfaction and improvement
- Conducted internal audits at plant, ensuring adherence to quality standards and identifying areas for improvement.
- Maintained facility calibration process and procedures while adhering to ISO 9001 standards
- Visited external paint vendors to conduct audits and collaborate on reducing overall QPPM for poor performance
- Lead new customer on-site audit and ISO 9001 audit for recertification
- Developed solutions for customer returns and complaints, reducing recurrence and enhancing customer satisfaction.
- Collaborate with Quality department across 5 facilities in various locations across the United States and Mexico
- Monitor and drive improvement activities for reducing internal rejections, external customer rejections and scrap
- Utilize Romer arm for full layout inspections
- Determine manufacturing feasibility based on print requirements of GD&T
Quality Technician
CMS SpA Atessa
Waynesboro
04.2019 - 10.2019
- CMM Inspection
- Implemented quality processes from plant in Italy, enhancing compliance with standards
- Collaborated with external e-coating and paint vendor to ensure end product quality aligned with customer specifications
- Coordinated with end customer to address and resolve rejections promptly
Quality Technician
Club Car LLC
Evans
11.2017 - 04.2019
- Collaborated with production teams to identify and resolve quality issues, enhancing product reliability.
- Worked closely with Engineering group to launch a new product while conducting in-process audits and final product audits
- Drove root cause analysis actions on production floor, improving quality control for high volume production line.
- Reduced overall scrap on production line, contributing to waste minimization efforts.
- Utilize AS400 to conduct various inventory transactions
- Managed supplier SCAR issuance through ETQ, ensuring timely follow-up
Quality Technician
ZF Industries
Gainesville
06.2015 - 11.2017
- Executed final and piece product inspections using gantry CMM, verifying adherence to specifications
- Performed daily metallurgical testing for microhardness of welded components to ensure compliance with quality standards
- Issue vendor rejections for parts that do not meet the print requirement
- Logged and analyzed all scrap from production line to identify areas for quality improvement
- Conduct internal process audits based on daily, weekly, monthly and annual requirements set by the customer
- Issue and maintain quality alerts for production team to adhere to IATF 16949 standards
- Use SAP to conduct various quality transactions for in process and in stock inventory
Education
Associate of Science - Information Technology
Southern New Hampshire University
Hooksett, NH09-2024
Skills
- ISO 9001 compliance
- PPAP submission
- Supplier management
- Root cause analysis
- Inspection processes
- CMM inspection
- GD&T knowledge
- Control plan development
- Measurement system analysis
- Quality documentation
- Regulatory compliance
- Risk management
- Continuous improvement
- Microsoft Office
Timeline
Quality Engineer
Standard Iron
10.2019 - Current
Quality Technician
CMS SpA Atessa
04.2019 - 10.2019
Quality Technician
Club Car LLC
11.2017 - 04.2019
Quality Technician
ZF Industries
06.2015 - 11.2017
Associate of Science - Information Technology
Southern New Hampshire University