David C. Noe
Carmichael,CA
Summary
During rehabilitation after a career altering illness in 2018, decided to take the opportunity to develop additional skill sets. Have acquired Salesforce Administrator certification, and have achieved 5 Star Ranger status with over 500 badges, 8 Superbadges.
Intuitive Senior Salesforce Consultant/Product Manager with multiple years of experience in CRM and CPQ experience. Strong project analyst and problem-solver with solid background managing long-term client engagements.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
29
29
years of professional experience
Work History
Sr. Salesforce Consultant/Assoc. Prod. Manager
Publicis Sapient
03.2021 - 04.2023
- Developed and acted as project manager for Salesforce COE Early Careers program of 57 recent college graduates.
- Directed Salesforce certification program that resulted in over 200 new certifications, exceeding goal by 40%.
- Staffed multiple project teams for Public Sector projects doing design, testing, and implementation utilizing Agile methodology.
- Documented Roles and UAT scripts.
- Assisted in developing of RFP bid responses for large State contracts
- Passionate about learning and committed to continual improvement.
Certified Salesforce Administrator
Azimuth DS
07.2019 - 03.2021
- Performed as Salesforce Administrator in five separate client ORG's including For Profit and Non-Profit.
- Set up and controlled user access levels across databases to protect important data.
- Created and updated database designs and data models.
- Developed Flows and Processes to auto-convert leads to contacts and leads to cases.
- Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record detail and edit pages.
- Developed custom reports and dashboards, created fields and formulas, workflow rules and approval process, edited user permissions and profiles.
- Trained clients on how to create and manipulate reports and dashboards themselves to increase efficiencies.
- Performed analysis on both new clients and existing ORG's to identify current or potential issues.
Director of Sales
Red Sky Emergency Vehicles
02.2017 - 05.2018
- Established California dealership and service network in California and Nevada
- Managed accounts to retain existing relationships and grow share of business resulting in increase of 700% year to year.
- Collaborated with Dealer Principles to implement continuous improvements and exceed team goals.
- Worked closely with product teams to understand customer needs and requirements, specific to CA/NV market.
District Sales Manager - Western Region
Jerr-Dan
11.2014 - 11.2016
- Responsible for the sales management of dealers in the eleven western states and Canada.
- Provided daily coordination between dealers and factory for sales and engineering issues.
- Assisted and coordinated training for dealership sales and management staff.
- Forecasted and reported on dealers' sales goals on a weekly and monthly basis.
- Provided factory liaison for local and regional trade shows and training events.
Territory Manager
Wattco
07.2006 - 11.2014
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and exceed sales goals, resulting in greater than 60% market share for several product lines.
- Converted entire CAL-FIRE fleet over to Whelen and Havis systems, resulting in over $5 million in sales.
- Awarded second highest annual nation-wide sales award by Havis in 2010.
- Implemented, trained sales staff, and maintained network-based CRM software and CPQ systems.
National Accounts Sales Specialist - Western US
American LaFrance
10.2003 - 07.2006
- Communicated product quality and market comparisons by creating sales presentations, that secured $25 million in major municipality apparatus contracts in each year - 2004 through 2006
- Exceeded established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Engaged in product training, demonstrations, consumer awareness, with both dealers and customers to increase sales and brand awareness and revenues.
Sales Representative
Emergency One
05.1999 - 09.2003
- Developed and implemented marketing plans to increase brand awareness and drive sales, increasing sales by 750% over 4 years in Northern California and Nevada.
- Acquired $7.2 million of new business in 2002 resulting in sixth highest company-wide sales.
- Gold Ring Performer 2001-2003
Area Sales Manager
Wheeled Coach Industries
02.1994 - 05.1999
- Responsible for maintaining sales in own territory as well as oversight of 5 other DSM territories.
- Quota Buster award 1996 – 1999
- Co-implemented sales department's 1st CPQ system
- Designed and implemented CPQ training program both live and written.
Education
Bachelor of Science - Emergency Health Services Management
University of Maryland - Baltimore County
Baltimore, MDAssociate of Applied Science - Criminal Justice
University of Cincinnati
Cincinnati, OHSkills
- Strategic Thinking
- UAT Design and Scripting
- Customer and Business Needs Analysis
- Mentorship and Training
- Team Member Development
- Project Management
- Scheduling and Coordinating
- Process Improvement Initiatives
- Business Requirements Gathering (BRGs)
- RFP Responses
Accomplishments
- Dreamforce 2019 speaker
- Golden Hoodie recipient at Dreamforce 2020
- Co-founder of Sacramento Salesforce Saturday
- Tahoe Dreamin' community conference Board Member
- Salesforce Mentorship Program - Inaugural Mentee
Timeline
Sr. Salesforce Consultant/Assoc. Prod. Manager
Publicis Sapient
03.2021 - 04.2023
Certified Salesforce Administrator
Azimuth DS
07.2019 - 03.2021
Director of Sales
Red Sky Emergency Vehicles
02.2017 - 05.2018
District Sales Manager - Western Region
Jerr-Dan
11.2014 - 11.2016
Territory Manager
Wattco
07.2006 - 11.2014
National Accounts Sales Specialist - Western US
American LaFrance
10.2003 - 07.2006
Sales Representative
Emergency One
05.1999 - 09.2003
Area Sales Manager
Wheeled Coach Industries
02.1994 - 05.1999
Bachelor of Science - Emergency Health Services Management
University of Maryland - Baltimore County
Associate of Applied Science - Criminal Justice
University of Cincinnati
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