To seek professional enrichment by working in an environment where one can achieve maximum use of the skills, knowledge, and experience possessed. Versatile in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Overview
14
14
years of professional experience
Work History
Fiber Optic Technician Instructor
South Louisiana Community College
10.2022 - Current
Assist students in developing the fundamental skills required to serve as an entry-level fiber optic cable installer or technician.
Instruct fundamental principles of fiber optic technology, including installation, cable termination, fusion splicing, and using fiber optic testing equipment to troubleshoot transmission lines.
Teach fundamental safety protocols and perform hands-on labs working with fiber optic cables and equipment such as a fusion splicer.
Provide classroom and laboratory instruction to students.
Prepare lesson plans and schedule classroom activities.
Develop and prepare tests to evaluate student performance, grade record individual scores.
Develop laboratory assignments to provide hands on experience as appropriate.
Maintain accurate records of student attendance and performance.
Maintain and submit all required paperwork in a neat, accurate and timely fashion, also enter grading and attendance information in Web Advisor within deadlines.
Maintain a lab area that is safe and clean.
Follow all OSHA rules regarding a safe workplace.
Assess the relevancy and impact of various lessons and recommend improvements as needed.
Oversee and participate in field studies and assignments; travel with students to provide assistance and instruction as appropriate.
Maintenance Technician III
Spectrum
10.2012 - 10.2022
Preventative maintenance and repair of hybrid fiber coax network, including all of its associated equipment in accordance with Spectrum's Engineering Standards and Network Protection Policy
Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, splice coax, and conduit according to technical specifications
Maintain accurate records including time worked, daily logs, gas sheets, work orders, surveys, and referrals as required.
Troubleshot equipment breakdowns and performed preventive maintenance.
Reviewed maps and specifications to identify most effective ways to approach projects.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Maintained assigned area to 94% health rating at all times.
Outside Sales Representative
Lowe’s Home Improvement
03.2010 - 09.2012
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Prepared and deliver customer sales quotes within deadline.
Prioritized tasks and projects to meet tight deadlines.
Presented information to customers, peers and management.
Recorded accurate and efficient records in customer database.
Maintained a less than 10% product return rate.
Education
Technical Diploma - Computer Networking And Telecommunications
Acadiana Technical College
Opelousas, LA
2012
High School Diploma -
Eunice High School
Eunice, LA
05.2008
Skills
Supply and Parts Ordering
Functional Part Calibration
Task Concentration
Problem Detection and Resolution
Technical Documentation Interpretation
Blueprint and Schematic Understanding
Predictive and Preventive Maintenance
Document Preparation
Project Drawings of Maps
References
Allen Guillory - (337)466-0912 Supervisor Spectrum Eunice, La