Operations Executive—Sportswear and Lifestyle Product
Tharanco Lifestyles LLC
01.2011 - 01.2021
Directed daily operations of Greg Norman Collections and Dunning Golf divisions, two prestige brands representing total sales volume of $100+ million
Key point of contact across the organization, interfacing with IT, COO, Heads of Sales, Design, Merchandising, Production, Marketing and the Ownership Group
Team achieved 90% on-time shipments (completes) from warehouse to end distribution points, a significant upgrade from prior years
Venues included wholesalers, specialty and department stores, Greg Norman Outlets, golf specialty stores, green-grass accounts and the company’s dot.com business
Managed third party, VAS (value added services), including embroidery, and customized brand/logos to exacting client standards and timetables
Provided monthly forecasts of shipping volume across the organization
Business lead in the smooth transition of systems from SAP to ERP during the merging of two companies to include retrofitting and integrating ERP solutions, centralizing inventory, sales processing and credit operations from Mass to NY/NJ operations
Continued to troubleshoot, enhance functionality and implement process changes
Partnering with VP of IT as well as outside service providers, launched new sales platform—web and app
Cultivated trusted, client facing relationships with external customers and clients at all levels.
Director of Operations
Greg Norman Collections, Division of Reebok International, LTD
01.2006 - 01.2011
Reporting to COO of Greg Norman Collection, managed eight direct reports and staff of 28
Directed third part embellishments facility and 3PL provider
Partnered with Reebok/Mac Gregor operations staff through TSA execution
Upon the acquisition by Tharanco Lifestyles, was promoted to VP to lead company transition to NY/NJ.
Senior Manager of Account services
Ralph Lauren Footwear –Greg Norman Collection, Division of Reebok International, LTD
01.2002 - 01.2006
Managed account services for two brands, with sales exceeding $250 million
Interfaced closely with collective sales group of 50 + reps
Chair of three internal management committees including SAP/MIS and the Account Services group, the latter responsible for peer performance recognition awards.
Account Manager
Ralph Lauren Footwear, Division of Reebok International, LTD
01.2001 - 01.2002
Created and implemented departmental, policies, procedures and systems
Worked as Rockport’s SAP consultant.
Education
BA, Journalism -
University of Massachusetts at Amherst
Amherst, MA
Skills
SVP level Operations
Distribution Planning
3PL Logistics
ERP Process Management
Client Services/Client Relations
Embroidery Services
Retail Operations Knowledge
Ecommerce fulfilment
Team Leadership
Cost Reduction
Facilities Management
Organizational Development
Capacity Planning
System Development
Management
Process Improvements
Systems Software
SAP/AFS
VSR
Repspark
Timeline
Operations Executive—Sportswear and Lifestyle Product
Tharanco Lifestyles LLC
01.2011 - 01.2021
Director of Operations
Greg Norman Collections, Division of Reebok International, LTD
01.2006 - 01.2011
Senior Manager of Account services
Ralph Lauren Footwear –Greg Norman Collection, Division of Reebok International, LTD
01.2002 - 01.2006
Account Manager
Ralph Lauren Footwear, Division of Reebok International, LTD