Summary
Overview
Work History
Education
Skills
References
Timeline
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DAVIDSON LAWRENCE

P53 MORNE COCO ROAD FAUSTIN TRACE MARAVAL

Summary

Organized and dedicated individual with years of experience in customer service and hospitality management, determined to exceed a company goals and policies. Offering keen attention to details and strong decision-making skills to manage multiple concurrent tasks. I connect to customers with ease and enjoy the challenge that comes with delivering excellent service. My placement with several organizations has not only enhanced my people skills, but has also made me more adaptable and a forward thinker. I am a natural leader and my skill are well-rounded due to my ability to learn knowledge quickly.

Overview

7
7
years of professional experience

Work History

Assistant Hotel Storekeeper

Royal Caribbean International
09.2022 - Current
  • Develop and update spreadsheet and database tracking.
  • Daily usage of Crunch Time, Lotus Notes and Microsoft office.
  • Process payments and document account changes for financial accuracy and transparency.
  • Manage office inventory monthly, restocked supplies and place purchase orders to maintain adequate stock level.


Brand Ambassador

Monster Energy
03.2021 - 06.2022
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Contributed to social media content documenting brand's impact in on market.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Worked closely with product development teams to create and maintain marketing materials base on clients and customer feedback

Raw Materials Clerk

Blue Waters
04.2019 - 05.2021
  • Perform general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and management.
  • Provide logistical support for programs, meetings and events, agenda preparation and calendar maintenance.
  • Develop and update spreadsheets and databases to track, analyze and report on performance and sales data.

General Store Manager

Elite Clothing
11.2016 - 04.2018
  • Achieved consistent budget targets with optimal expense control.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
  • Supervised and effectively train employees to decrease process lags and boost productivity.
  • Leveraged social media and brand marketing to achieve or surpass sales quota.
  • Hired, delegated and reviewed sales, staff performance and provided comprehensive coaching.

Education

High School Diploma -

Trinity College East
College Ave Trincity, Trinidad & Tobago
07.2016

Skills

  • Microsoft office: Word, Excel, Power Point
  • Strong communication skills
  • Professional phone etiquette
  • Cross-selling products and services
  • Invoice preparation
  • Accounting Familiarity

References

Royal Caribbean International 

Inventory Manager 

Sarvesh Suresh  Shet

sarvesh_suresh@hotmail.com

+91 91 75867 914 

 

Royal Caribbean International 

Learning & Development Consultant 

Natasha Mckibbin

natashamckibbin@hotmail.com

+1 443 926 5511

Timeline

Assistant Hotel Storekeeper

Royal Caribbean International
09.2022 - Current

Brand Ambassador

Monster Energy
03.2021 - 06.2022

Raw Materials Clerk

Blue Waters
04.2019 - 05.2021

General Store Manager

Elite Clothing
11.2016 - 04.2018

High School Diploma -

Trinity College East
DAVIDSON LAWRENCE