Overview
Work History
Education
Skills
Timeline
Generic

David Theodore MInor III

Tucson,AZ

Overview

8
8
years of professional experience

Work History

Social Media Content Moderator

Alorica
05.2021 - Current
  • Remained up-to-date on workflow changes, operational guidelines and community standards to implement correct policies.
  • Moderated traumatic, sensitive and potentially offensive content to promote safe environment for users.

Captioning Agent

Alorica
11.2019 - 05.2021
  • Accurately caption conversations for the deaf and hard of hearing
  • Protect customer's right to free speech and privacy.

Captioning Agent

Caption Call
12.2017 - 06.2018
  • Accurately caption conversations for the deaf and hard of hearing
  • Protect customer's right to free speech and privacy.

Accident Management Case Specialist

Agero, Inc
02.2016 - 12.2017
  • Properly understand customer customer's insurance policy to determine eligibility
  • Secure proper roadside services to assist customers during accident situations
  • Coordinated car insurance benefits with Dispatchers and tow services
  • Coordinate financial transactions between clients and customers.

Education

Associate's degree - General Studies

Virginia Commonwealth University
Richmond, VA

High school diploma - undefined

Nottoway High School
Crewe, VA

Skills

  • Microsoft Excel
  • Social media marketing
  • Social media management
  • Strong Verbal and Written Communication

Timeline

Social Media Content Moderator

Alorica
05.2021 - Current

Captioning Agent

Alorica
11.2019 - 05.2021

Captioning Agent

Caption Call
12.2017 - 06.2018

Accident Management Case Specialist

Agero, Inc
02.2016 - 12.2017

Associate's degree - General Studies

Virginia Commonwealth University

High school diploma - undefined

Nottoway High School

Similar Profiles

CREATE PROFILE
David Theodore MInor III