David Tran
Sr Director Of QA
Elkhorn,NE
Summary
Senior Quality Engineering Leader with 20+ years of experience building and mentoring Quality/Performance Engr. Organizations with a modern approach to QE practices. Highly experienced in transforming Quality Engineering teams in adopting a Shift Left Quality practice and aligning Product Management, Development, and QA in owning Quality as a team.
Transformation leader in architecting and implementing Automation, Performance Engineering and CI/CD frameworks to ensure all of Engineering owns Quality. Advocate in adopting BDD, Behavior Driven Development practices to enable transparency and clarity to customer needs.
Overview
28
28
years of professional experience
10
10
years of post-secondary education
Work History
Director Platform Automation-QE
Teladoc Health
Remote
08.2021 - 06.2023
- Worked closely with QA, PM and DEV leadership in defining SAFe transformation for 3 teams in adopting BDD, Test-First, and Built In Quality methodology
- Managed team of 6 Quality consultants evangelizing and implementing BDD principles, Cucumber Automation, Shift-left Quality, and Feature/Scenario Development to drive Quality ownership
- Implemented real time Feature test coverage allowing visibility to external stakeholders of team's Quality status
- Team successfully mentored and trained 40 manual QA with Cucumber automation effectively automating 90% of manual backlog.
- Architected Cucumber-TS framework for UI automation in alignment with Engineering technology stack to allow transparency and collaboration between DEV and QA
- Promoted overall quality goals and achievements across company and continuously educate teams on Agile Methodology; BDD-Behavior Driven Development
Director Quality Engineering
Evisort
San Mateo, CA
07.2020 - 08.2021
- Established Agile practice where PM, QA, and DEV can build Quality before coding begins, allowing for Shift Left Quality Model.
- Grew and mentored 7 SDETs to work in parallel with DEV in delivering code to ensure quality as per Definition of Done.
- Architected Cucumber Typescript/Python automation frameworks aligning with application code allowing QE resources to modify and update application code to seamlessly integrate with automation suite; UI, API and Unit tests.
Director Quality Engineering
Limelight Health
Remote
07.2018 - 07.2020
- Built Development and Quality Engineering practices, from ground up, to drive TDD/BDD across departments to increase visibility and quality
- Eliminated all SEV0 issues in production as PM, DEV, QA collaborated, built and tested behavior of our client needs
- Transformed team of 20 manual testers to deliver on average 96% automation within 2-week sprint eliminating 4 weeks of manual regression to under 3hrs of automation execution
- Managed back end services rewrite from PHP to node services leveraging existing Cucumber automation reducing projected 1 year effort to delivering in 5 months
Director of Engineering (Consultant)
Gap Inc
San Francisco, CA
06.2016 - 06.2018
- QE Technical consultant building squad’s first QE organization, hiring 20 SDETs, defining QE
- Established Agile-BDD methodologies and procedures as model for Gap’s 5 Engineering division
- Architected and delivered automation solution for C# Excel native application and mainframe system of record, reducing 3-weeks of manual testing to 4 hrs, leveraging Cucumber framework
- Formed QRB, Quality Review Board to collaborate Quality practices across PM, SE and QE.
Director Quality Engineering
CreateTheGroup
New York, NY
10.2013 - 06.2016
- Organically grew and mentored 12 QA resources from manual testing team to covering 60% automation regression within 90 days
- Architected Cucumber Ruby automation framework, reducing QA delivery cycle by 55% and inherently increased morale of QA organization
- Implemented training/framework for DEV and QA organization in performance testing and capacity planning reducing yearly infrastructure cost of 110k.
Director Quality Assurance
Stella & Dot
San Francisco
08.2011 - 10.2013
- Spearheaded adoption of Agile-BDD practices in driving quality ownerships between DEV, PM and QE teams as transitioned from waterfall process to CI/CD model
- Trained 10 manual testers in delivering UI automation within 2-week sprint, thus eliminating 5 weeks of manual testing
- Architected Behat-PHP automation framework to support teams Agile transformation
- Successfully broke down siloed work between QA, DEV and PM moving team from quarterly release cycles to continuous daily deliverables to production
Sr. Engineering Manager
Gap Inc
08.2000 - 03.2011
Senior Developer
Zefer
12.1999 - 08.2000
Senior Developer
Consilient
02.1999 - 12.1999
Software Developer
US West Comm
04.1995 - 02.1999
Education
Master of Science - Management Software Systems Development
Carnegie Mellon University
08.2003 - 08.2005
BS - Industrial Engineering
University Nebraska Lincoln
08.1989 - 08.1997
Skills
Quality Engineering, Software Development, Performance Engineering, Agile Process, SAFe, CMMi, Statistical Modeling
Timeline
Director Platform Automation-QE
Teladoc Health
08.2021 - 06.2023
Director Quality Engineering
Evisort
07.2020 - 08.2021
Director Quality Engineering
Limelight Health
07.2018 - 07.2020
Director of Engineering (Consultant)
Gap Inc
06.2016 - 06.2018
Director Quality Engineering
CreateTheGroup
10.2013 - 06.2016
Director Quality Assurance
Stella & Dot
08.2011 - 10.2013
Master of Science - Management Software Systems Development
Carnegie Mellon University
08.2003 - 08.2005
Sr. Engineering Manager
Gap Inc
08.2000 - 03.2011
Senior Developer
Zefer
12.1999 - 08.2000
Senior Developer
Consilient
02.1999 - 12.1999
Software Developer
US West Comm
04.1995 - 02.1999
BS - Industrial Engineering
University Nebraska Lincoln
08.1989 - 08.1997