David W. Rogers Jr.
Geneva
Summary
Experienced in managing complex routing operations, delivering efficient logistics solutions and maximizing productivity. Demonstrated ability to lead teams, fostering high morale and smooth operation of business functions. Skilled at scrutinizing route details for improvements and implementing effective changes. Past roles have shown significant improvement in timely deliveries and overall customer satisfaction.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Route Supervisor
Geneva Club Beverage
Geneva
03.2024 - Current
- Monitored driver performance to ensure compliance with safety regulations.
- Collaborated with sales teams to address customer delivery needs effectively.
- Implemented process improvements to enhance route efficiency and effectiveness.
- Resolved customer service issues related to delivery operations promptly.
- Investigated customer complaints related to late deliveries or damaged goods ensuring corrective action was taken where necessary.
- Provided assistance in the hiring process by conducting interviews, evaluating candidates' skillsets and making recommendations on potential hires.
- Coordinated the scheduling of routes to ensure timely deliveries while minimizing labor costs.
- Prospected daily for new accounts to build connections and convert leads into sales appointments.
- Managed inventory levels and replenished stock for timely deliveries.
Route Driver
Geneva Club Beverage
Geneva
10.2010 - 03.2024
- Delivered products to designated routes efficiently and safely.
- Inspected delivery vehicle for safety compliance before each route.
- Managed inventory of products to ensure timely deliveries.
- Communicated with customers regarding delivery schedules and issues.
- Operated hand-held devices for tracking deliveries and route information.
- Followed company policies for handling returns and damaged goods.
- Collaborated with team members to optimize delivery routes and efficiency.
- Maintained professional appearance and attitude at all times while representing the company.
- Collected payments from customers when applicable.
- Ensured all deliveries were properly documented and signed for.
Education
Bachelor of Science - Mass Communication
SUNY ONEONTA
Oneonta, NY 08.1996 - 05.2000
CDL Class B License
Skills
- Route optimization
- Driver performance monitoring
- Customer relationship management
- Process improvement
- Inventory management
- Safety compliance
- Sales prospecting
- Effective communication
- Team collaboration
- Problem solving
- Time management
- GPS navigation
- Vehicle maintenance
- Incident reporting
- Weather awareness
- Self motivation
- Professional demeanor
- Critical thinking
- Task prioritization
- Customer service
Timeline
Route Supervisor
Geneva Club Beverage
03.2024 - Current
Route Driver
Geneva Club Beverage
10.2010 - 03.2024
Bachelor of Science - Mass Communication
SUNY ONEONTA
08.1996 - 05.2000
CDL Class B License