DAVIN MOLNAR
Ann Arbor,MI
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Key Account Manager
COMPLY
New York, NY
09.2021 - 02.2024
- Offer expert guidance to registered investment advisers (RIAs), hedge funds, private equity firms, and other financial firms related to regulatory compliance, operations improvement, and technology innovation to gain client trust
- Conducted over 300 account reviews annually to assess progress and strategize future growth opportunities for clients.
- Analyzed customer data to identify trends and develop strategies to improve customer success metrics.
- Implemented effective communication strategies that fostered long-lasting connections with customers.
- Leveraged data-driven insights to develop targeted strategies for enhancing overall client engagement levels.
Customer Success Manager
Dynamic Technology Solutions
Farmington Hills, MI
01.2019 - 08.2021
- Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.
- Fostered a client-centric culture within the organization, instilling shared commitment towards delivering top-notch service.
- Analyzed customer data to identify trends and develop strategies to improve customer success metrics.
- Implemented effective communication strategies that fostered long-lasting connections with customers.
- Streamlined customer onboarding process for accelerated product adoption and increased retention rates.
Account Manager
Dental Advisor
Ann Arbor, MI
01.2015 - 12.2019
- Developed new research and digital publication opportunities, resulting in significant increase in customer retention
- Improved overall team productivity by implementing best practices in organization and time management.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Presented professional image consistent with company's brand values.
- Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.
- Built relationships with customers and community to promote long-term business growth.
Area Account Manager
GE Healthcare
Charleston, WV
02.2013 - 12.2014
- Developed and executed all phases of sales cycle, including generating interest, educating clients, presenting strategic proposals, and closing contracts for achieving Order Operating Plan
- Established and implemented strategies related to account growth and retention in collaboration with members of account committee.
- Collaborated with sales teams to identify new business opportunities in assigned territory, driving revenue growth.
- Developed reports and metrics showcasing business outcomes, informing initiative design to maximize operational success.
- Increased client retention by fostering strong relationships and providing exceptional account management services.
Education
Bachelor of Science - Business Administration & Healthcare Management
Argosy University
Chicago, IL12.2012
Skills
- Account Management
- Sales Operations Optimization
- Strategic Account Planning
- Data Analysis and Reporting
- Relationship Building
- Customer Success Management
- Client Retention
- Consultative Selling
- Schedule Management
- Negotiation and Conflict Resolution
Summary
Versatile, customer-centric Sales and Account Manager with 10+ years of experience driving profit channels, retaining key accounts, and building partnerships. Outstanding ability to coordinate long-term planning for resources, technology, and account structure, utilizing proficiency in expanding professional networks, partnering with decision-makers, and developing effective strategies. Leverages expertise in strategic planning, relationship management, and business development to maximize customer sanctification and drive sustainable growth.
Additional Work Experience
- SENIOR SALES MANAGER, Education Management Corporation
- DIRECTOR OF SALES & MARKETING, UBuildlt
Certifications
- SAGE Selling
- Commercial Sales Program
- Consultative Sales
Awards
- Impact Award
- Appy Award
- 8x Mega Grand Slam
Timeline
Key Account Manager
COMPLY
09.2021 - 02.2024
Customer Success Manager
Dynamic Technology Solutions
01.2019 - 08.2021
Account Manager
Dental Advisor
01.2015 - 12.2019
Area Account Manager
GE Healthcare
02.2013 - 12.2014
Bachelor of Science - Business Administration & Healthcare Management
Argosy University