Davina Bettis
Roseville,MI
Summary
Dynamic Medical Assistant with extensive experience at DMC Heart and Vascular, excelling in patient education and vital signs assessment. Proven ability to streamline appointment scheduling and enhance patient flow. Skilled in EKG interpretation and insurance verification, demonstrating strong organizational skills and a commitment to healthcare compliance.
Overview
28
28
years of professional experience
Work History
Medical Assistant
DMC Heart and Vascular
Detroit, MI
11.2024 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient referrals effectively.
- Maintained cleanliness and organization in examination rooms and work areas.
- Collected and processed laboratory specimens for testing accurately.
- Provided patient education on treatment plans and medication usage.
- Supported billing processes by verifying insurance information and coding claims.
- Communicated effectively with patients to address inquiries and concerns.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Medical Assistant
Entech Medical Staffing
Troy, MI
03.2018 - 11.2024
- Streamlined patient appointment scheduling and referrals to optimize service flow.
- Managed patient records efficiently using electronic health record systems.
- Assisted physicians in patient care by taking vital signs and medical histories.
- Conducted diagnostic tests, including EKGs, spirometry, and urinalysis as required.
- Educated patients on treatment plans and medication usage for better understanding.
- Maintained cleanliness and organization in examination rooms and workspaces.
- Verified insurance details and coded claims to facilitate billing processes.
- Supported operations across Urology, Pediatrics, Internal Medicine, OB/GYN, ENT, ER, and GI departments.
Medical Assistant
QCI Healthcare
Livonia, Michigan
04.2018 - 03.2020
- Triaged pediatric patients and assisted Pediatrician with various procedures, including vaccinations and vital checks.
- Scheduled laboratory procedures and documented results in patient records, ensuring timely follow-ups.
- Performed EKGs, drew blood, and conducted tests for Autism screening.
- Managed patient records using electronic health record systems to enhance data accuracy.
- Coordinated appointment scheduling and referrals to optimize patient flow.
- Maintained cleanliness and organization of examination rooms and work areas to ensure safety.
- Supported billing processes by verifying insurance details and coding claims accurately.
Hemodialysis Technician/Float
DaVita Dialysis
06.2007 - 03.2018
- Preceptor, Infection Control manager and a Access manager.
- Made Bicarb, Acid water that was directly made for the Dialysis patients.
- Took vitals, drew labs, assisted Nutrition staff with educating the patients with their renal diet.
- Sterilized, Sanitized and Disinfected medical equipment.
- Cannulate, cleaned by Sterilization CVC on patients to prepare them for Dialysis.
- Imported medical documentation into the patient chart.
- Monitored patient vital signs during hemodialysis treatments.
- Prepared and maintained dialysis machines and equipment.
- Assisted patients with connection to hemodialysis systems.
- Educated patients on treatment procedures and care plans.
- Collaborated with healthcare team to ensure patient safety.
- Recorded and documented patient treatment data accurately.
- Managed inventory of medical supplies for dialysis operations.
- Ensured compliance with health regulations and safety standards.
- Performed routine maintenance on machines such as cleaning external surfaces, replacing filters.
- Accomplished professionals providing skilled technical services for renal disease patients undergoing dialysis. Executes hands-on public health practices to maximize health status of individuals. Continually maintained positive attitude in emergent, stressful situations.
- Provided emotional support to family members of patients undergoing dialysis treatments.
- Educated patients and families on home dialysis options and provided support throughout the entire process.
- Updated knowledge of current trends in hemodialysis technology through continuing education courses.
- Conducted dialysate preparation, machine setup, and other related duties for hemodialysis treatments.
- Primed dialyzer with saline solution to prepare for usage.
- Evaluated laboratory values to determine if they were within normal limits prior to initiating treatment.
- Cleaned fistula, graft, and catheter with antiseptic solution.
- Performed patient assessment and monitored vital signs during dialysis treatments.
- Provided patient education on topics such as diet, fluid restrictions, and lifestyle changes.
- Observed patients for adverse reactions and monitored hemodialysis machines for malfunctions.
- Inspected equipment settings and temperature for conformance with safety standards.
- Collaborated with physicians to develop individualized plans of care for each patient based on their specific needs.
- Analyzed registered venous arterial pressures to meet established limits.
- Administered medications prescribed by physician to patients undergoing treatment.
- Assisted nursing staff in providing direct patient care services including wound dressing changes and catheter insertions and removals when necessary.
- Recorded pre-dialysis and post-dialysis weight and vitals signs to input into electronic medical records.
- Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
Medical Assistant
Healthy Lifestyle II
09.1997 - 09.2007
- Assisted with Colonics, ear candling and helping with different eating habits.
- Sanitized, Sterilized and Disinfected medical instruments and rooms.
- Scheduled and billed patients.
- Did data entry and filing.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient referrals effectively.
- Maintained cleanliness and organization in examination rooms and work areas.
- Supported billing processes by verifying insurance information and coding claims.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
Education
Hemodialysis Certification - Hemodialysis
DaVita Dialysis
Detroit, MI06-2007
Associate of Arts - Medical Assistant
Kaplan Career Institute
Detroit, MI06-2007
Surgical Technology and Nursing -
Wayne County Community College
Detroit, MISkills
- EKG and X-ray interpretation
- Diagnostic testing and laboratory analysis
- Phlebotomy and injections
- Glucometer and hemodialysis operation
- Vital signs assessment and patient follow-up
- Effective communication and multi-tasking
- Microsoft Office proficiency
- Clerical duties and scheduling
- CPT and ICD-9 coding
- Insurance verification and co-pay collection
- Patient education and history taking
- Clinical procedures and healthcare compliance
- Attention to detail and problem solving
- Organizational skills in patient care management
Timeline
Medical Assistant
DMC Heart and Vascular
11.2024 - Current
Medical Assistant
QCI Healthcare
04.2018 - 03.2020
Medical Assistant
Entech Medical Staffing
03.2018 - 11.2024
Hemodialysis Technician/Float
DaVita Dialysis
06.2007 - 03.2018
Medical Assistant
Healthy Lifestyle II
09.1997 - 09.2007
Hemodialysis Certification - Hemodialysis
DaVita Dialysis
Associate of Arts - Medical Assistant
Kaplan Career Institute
Surgical Technology and Nursing -
Wayne County Community College
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