Davina Lauriano
Bronx,New York
Summary
Committed teaching assistant with background in adapting educational materials to meet diverse student needs. Skilled in creating engaging learning environments and providing support for instructional tasks. Strengths include strong communication, organizational, and collaboration skills. Have contributed positively to improving classroom dynamics and enhancing student understanding through innovative teaching strategies.
Overview
7
7
years of professional experience
Work History
Catering Waiter
Lovin Oven Catering CO
New York
05.2023 - Current
- Prepared and served meals for guests for a variety of special events
- Prepared tables for guests prior to their arrival, including setting up table linens and silverware
- Memorized the menu and accurately answered customers' questions about menu items
- Monitored the dining area for any maintenance or safety issues and took corrective action when needed
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
Concession Prep
MSG Arena
New York
01.2023 - 06.2024
- Correctly received orders, processed payments and responded appropriately to guest concerns
- Maintained exceptional standards of customer service during high-volume, fast-paced operations
- Worked with teammates and openly invited coaching from management team
- Packaged menu items into bags or trays and placed drink orders into carriers for easy transport
- Measured ingredients according to specified recipes to reduce waste
- Warmly greeted visitors to promote great customer service and positive ordering experience
Sales Associate
Charlotte Russe
New York
09.2018 - 01.2019
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming telephone calls to provide store, products and services information
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Built and maintained relationships with peers and upper management to drive team success
Sales Associate
TOYS'R'US
New York
05.2018 - 06.2018
- Assisted team members when necessary in handling cash registers, organizing inventory room, labeling products, unloading merchandise, and cleaning up
- Aided Spanish-speaking customers
- Helped an average of 50 customers per day by responding to inquiries and locating products
Intern
Childrens Aid Society
11.2017 - 04.2018
- Created and implemented innovated lessons
- Maintained safe, positive learning environment
- Provided weekly and monthly schedules of activity
- Participated in staff trainingMaintained a safe environment for all students while adhering to school policies and procedures.
Teacher's Assistant
Childrens Aid Society
07.2017 - 08.2017
- Supervised classes of 15-20 students during arrival and dismissal, mealtimes, on the playground, and on trips
- Worked under teacher's direction to maintain a clean, safe, and comfortable classroom
- Studied emergency routines for any emergency consistently
- Aided Spanish-speaking parents
- Created extracurricular activities for the children to enjoy throughout days
Education
High School Equivalency Diploma -
Youth Action Youthbuild
New York06.2018
Skills
- Teamwork
- Collaboration
- Prioritization
- Multitasking
- Safety Standards
- Management
- Time Management
- Adaptability
- Hospitality
- Behavior Management
- Classroom support
Languages
- Spanish
- English
Timeline
Catering Waiter
Lovin Oven Catering CO
05.2023 - Current
Concession Prep
MSG Arena
01.2023 - 06.2024
Sales Associate
Charlotte Russe
09.2018 - 01.2019
Sales Associate
TOYS'R'US
05.2018 - 06.2018
Intern
Childrens Aid Society
11.2017 - 04.2018
Teacher's Assistant
Childrens Aid Society
07.2017 - 08.2017
High School Equivalency Diploma -
Youth Action Youthbuild
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