Summary
Overview
Work History
Education
Skills
Timeline
Generic

Davis Konde

Atlanta,GA

Summary

Driven professional with a track record of enhancing customer engagement and streamlining operations at BestWay Marketplace. Excelled in verbal communication and time management, significantly improving client relationships and operational efficiency. Demonstrated ability to maintain confidentiality and manage complex scheduling, showcasing a blend of hard and soft skills critical for high-paced environments. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

7
7
years of professional experience

Work History

Mentor

Nc State University Upward Bound Program
Raleigh, NC
03.2023 - 06.2024
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
  • Enhanced mentee performance by providing personalized guidance and support.
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.

Sales Associate

BestWay Marketplace
Greensboro, NC
01.2023 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Student Ambassador

TRiO SSS
Greensboro, NC
04.2022 - 01.2023
  • Answered questions from visitors and potential students about university life.
  • Led campus tours for prospective students every semester.
  • Collaborated with other departments to promote student engagement.
  • Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.

Administrative Assistant

Nc State University
Raleigh, NC
09.2019 - 09.2022
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Established administrative work procedures to track staff's daily tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Retail Sales Associate

Michaels Arts and Crafts
Raleigh, NC
06.2017 - 11.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Bachelor Of Arts - Communication Studies

University of North Carolina At Greensboro
Greensboro, NC
05.2023

Skills

  • Verbal Communication
  • Scheduling appointments
  • Filing systems
  • Document Preparation
  • Confidentiality handling
  • Calendar Management
  • Spreadsheet Management
  • Proofreading
  • Database Maintenance
  • Meeting planning
  • Expense Reporting
  • Travel Arrangements
  • Presentation Creation
  • Positive Attitude
  • Customer Service
  • Time Management

Timeline

Mentor

Nc State University Upward Bound Program
03.2023 - 06.2024

Sales Associate

BestWay Marketplace
01.2023 - 06.2023

Student Ambassador

TRiO SSS
04.2022 - 01.2023

Administrative Assistant

Nc State University
09.2019 - 09.2022

Retail Sales Associate

Michaels Arts and Crafts
06.2017 - 11.2018

Bachelor Of Arts - Communication Studies

University of North Carolina At Greensboro
Davis Konde