Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yoselyn Hernandez

Edinburg,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Mentor

Century Scholars Program
08.2023 - Current
  • Mentoring first-year freshmen and guiding them through Texas A&M and its resources
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
  • Provided guidance on stress management and grounding techniques to reduce overwhelm.
  • Facilitated workshops and seminars to foster development of problem-solving, decision-making, and critical thinking.
  • Helped students develop organizational, time management and study skills.
  • Provided resources to support students in achieving career goals.
  • Taught classes and presented self-help or information sessions on subjects related to education and career planning.
  • Advocated for students to access available resources.

Volunteer

Llantera Hernandez
06.2021 - 08.2022
  • Regularly communicated with management to provide feedback and updates.
  • Operated cash register to manage payments and provide receipts for proof of transaction.
  • Took and followed detailed directions from others.
  • Created and managed project plans, timelines and budgets.

Sales Associate

Melrose Family Fashion
05.2022 - 08.2022


  • Provided exceptional customer service to an average of 50 customers per day, maintaining a customer satisfaction rate of 95%
  • Utilized strong attention to detail to reconcile cash register at the end of each shift, exceeding company standards with a 100% accuracy rate
  • Utilized active listening and problem-solving skills to address customer inquiries and resolve issues, resulting in a 90% customer satisfaction rating.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Bachelor of Business Administration - Management

Texas A&M University
College Station, Texas

Associate of Arts - Interdisciplinary Studies

South Texas College
Edinburg, Texas

Diploma -

Johnny Economedes High School (Early College)
Edinburg, Texas

Skills

  • Certified in Word, Excel
  • Ability to work under stress
  • Proficient in Google (Docs, Sheets, Slides, Forms)
  • Social and Academic Development
  • Performance Optimization Strategies
  • Customer Service
  • Verbal Communication
  • Multitasking Strengths
  • Cash Register Operation
  • Suggestive Selling
  • Payment Processing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Mentor

Century Scholars Program
08.2023 - Current

Sales Associate

Melrose Family Fashion
05.2022 - 08.2022

Volunteer

Llantera Hernandez
06.2021 - 08.2022

Bachelor of Business Administration - Management

Texas A&M University

Associate of Arts - Interdisciplinary Studies

South Texas College

Diploma -

Johnny Economedes High School (Early College)

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Yoselyn Hernandez