LASHEIKA DAVIS

Assisting lead teacher in daily classroom activities.

Prepare children social, emotional and academic development.

Assist parents and prospective families about enrollment procedures, and daily classroom procedures.

Maintains positive communication with parents regarding children’s progress, behavior, and classroom updates.

Manage classroom and office records, ensuring all documents are accurate and complete

• Assist customers with account openings, account maintenance, and financial transactions.
• Process wire transfers, stop payments, and account service requests accurately.
• Maintain compliance with banking regulations, security procedures, and confidentiality standards.
• Help customers resolve account issues while delivering excellent customer service.
• Investigate identity theft concerns and support account protection measures.
• Meet productivity and service goals in a fast-paced banking environment.

• Provided technical support for desktops, laptops, mobile devices, and software applications.
• Diagnosed and resolved customer technical issues using troubleshooting tools and support procedures.
• Assisted customers in understanding technical information in clear, simple language.
• Maintained professionalism while resolving complaints and escalated support concerns.
• Supported both PC and Apple devices.
• Documented customer interactions and technical resolutions accurately.
• Stayed current on evolving technology and support practices.

• Developed individualized lesson plans to support student learning and development.
• Maintained accurate and confidential student records.
• Collaborated with teachers, staff, and families to improve student progress.
• Created engaging classroom environments that encouraged participation and growth.
• Assessed student strengths and learning needs to adapt instructional strategies.
• Implemented lessons aligned with state and district educational standards.