Davis Lee
Camillus,NY
Summary
Adept at enhancing system efficiency and reducing downtime, I leveraged my expertise in equipment assembly and technical support at Tessy Plastics to significantly improve operational workflows. My proactive approach in troubleshooting and training operators showcases my technical knowledge and dedication to excellence, contributing to better performing equipment functionality. Logical Service Engineer with extraordinary troubleshooting and problem-solving skills. Offering over 3 years of experience performing equipment installation, inspection and assembly. Well-versed in monitoring installed equipment and maintaining equipment in proper condition.
Overview
4
4
years of professional experience
Work History
Service Engineer
Bluefors Cryocooler Technologies
03.2021 - Current
- Increased client retention, delivering exceptional customer service during on-site visits, installations and providing remote support sessions.
- Performed troubleshooting and repair for complex electrical equipment.
- Investigated and corrected mechanical problems with equipment.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with Engineering to develop solutions for in field problems
Automation Engineer
Tessy Plastics
06.2020 - 03.2021
- Reduced machine downtime through regular maintenance and proactive troubleshooting of automation equipment.
- Performed root cause analysis on automation-related issues, recommending corrective actions to prevent future occurrences.
- Trained operators on the use of newly installed automation equipment, contributing to a seamless transition during implementation phases.
- Provided technical support to operators, addressing issues promptly to minimize production delays.
Education
Bachelor of Science - Mechanical Engineering Technology
SUNY Polytechnic Institute
Utica, NY05-2020
Associate of Applied Science - Mechanical Engineering Technology
Onondaga Community College
Syracuse, NY12-2017
Skills
- Technical Support
- Field Service
- Equipment Assembly
- Schematic reading
- System diagnostics
- Service Sales
- Equipment Installation
- Equipment Operation
- Installation coordination
Eagle Scout with Boy Scout of America
Did volunteer work to earn merit badges, work with and benefit the community and assist other scouts in their Eagle Scout projects.
Timeline
Service Engineer
Bluefors Cryocooler Technologies
03.2021 - Current
Automation Engineer
Tessy Plastics
06.2020 - 03.2021
Bachelor of Science - Mechanical Engineering Technology
SUNY Polytechnic Institute
Associate of Applied Science - Mechanical Engineering Technology
Onondaga Community College
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