Adaptable and resourceful individual with a solid foundation in customer service. Known for conflict resolution and team collaboration, ready to apply critical thinking skills to enhance operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Member
Follett Bookstore
Gainesville, Florida
01.2023 - Current
Operated point-of-sale system for efficient transaction processing.
Answered customer inquiries regarding product availability and store policies.
Managed returns and exchanges while adhering to store procedures.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Worked at multiple yearly and weekly events, and pop-up locations that the store was involved with.