Highly-motivated employee and student with desire to take on new challenges. Performance and leadership-driven individual successful at meeting and exceeding targets. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
City pawn & Title
Carrollton, Dallas, Bremen, Cedartown, GA
02.2020 - Current
Answered customer questions and addressed problems and complaints in person and via phone.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Assisted cashiers in processing credit, debit and cash payments to streamline sales.
Built and maintained relationships with peers and upper management to drive team success.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Recommended loan amounts based on value of collateral.
Intern
Consolidated Electrical Distributors
Carrollton, GA
08.2023 - 01.2024
Gathered data for market research projects and analyzed findings to make recommendations.
Developed presentations and organized events to promote products or services.
Contributed ideas during brainstorming sessions to generate creative solutions.
Managed customer inquiries through phone calls, emails, or other forms of communication.
Performed quality checks on products prior to shipment or delivery.
Worked with team members to promote great customer service and pleasant work environment.
Attended and participated in meetings and brainstorming sessions with team members.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Delivered products to customer locations on time.
Education
BBA - Business Management
University of West Georgia
Carrollton, GA
Skills
Relationship Selling
Sales Goals Attainment
Product Recommendations
Problem-Solving
Time Management
Teamwork and Collaboration
Excellent Communication Skills
Negotiation Tactics
Friendly and Outgoing
Written and Oral Communication Skills
Proficient in Excel
Fast learner with new software and computer information systems
Accomplishments
Leadership and Relationship Building Outside of Work
Served as Philanthropy and Recruitment Chairman for the Chi Phi Fraternity.
Member of Campus Outreach Program.
Timeline
Intern
Consolidated Electrical Distributors
08.2023 - 01.2024
Sales Associate
City pawn & Title
02.2020 - Current
BBA - Business Management
University of West Georgia
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