Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Davis Bryant

781 Sunny Slope Trace Lexington,Kentucky

Summary

University of Kentucky Junior studying marketing and integrated strategic communications. Creative, curious, and competent with experience that includes valuable customer service, relationship-building, and effective presentation skills. Experience in social media, video and photo creative shoots, and brand consistency. Reliable team member that works at a high level of excellence and enjoys working as part of a team or independently. Looking for more experience in marketing strategy, brand management, event management and execution, and social media marketing. Excited to use creative energy to tell the story of the University of Kentucky.

Overview

4
4
years of professional experience

Work History

Server Assistant

Malone's Steakhouse
Lexington, KY
05.2023 - 12.2023
  • Greeted guests and answered any questions they had about the menu.
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Organized menus, silverware, and condiments at each table prior to seating guests.
  • Checked in with customers throughout their meal to ensure satisfaction.
  • Resolved customer complaints swiftly and professionally when needed.
  • Responded promptly to requests from servers or other staff members.
  • Communicated effectively with other personnel to coordinate tasks efficiently.
  • Demonstrated ability to multi-task by performing additional duties as assigned.

Certified Trainer

Raising Cane's Restaurants
Nicholasville, KY
06.2022 - 09.2023
  • Obtained the certification from Raising Cane's Corporate to train staff.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Provided one-on-one support to ensure successful completion of training objectives.
  • Instructed new staff members on food handling procedures and service techniques.
  • Explained goals and expectations required of trainees.
  • Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with positive, friendly attitude.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.

Server / Shift Leader

Saul Good Restaurant & Pub
Lexington, KY
08.2021 - 06.2022
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Suggested additional items to customers to increase restaurant sales.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees to perform duties.

Referee

Commonwealth Soccer Club
Lexington, KY
06.2020 - 10.2021
  • Communicated game rules and regulations to players to promote fairness.
  • Officiated games and matches, following sports program's rules and regulations.
  • Fostered sportsmanship among players and coaches to minimize in-game conflict.
  • Adhered to and enforced game rules and regulations.
  • Resolved crowd and player complaints regarding rule infractions.
  • Assisted new referees with training and learning specific game rules and regulations.
  • Attended appropriate meetings and training sessions to officiate games according to industry and company regulations.
  • Utilized appropriate signals, items and mechanics to convey game happenings.

Server and Trainer

Raising Cane's Restaurants
Lexington, KY
06.2020 - 07.2021
  • Instructed new staff members on food handling procedures and service techniques.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with positive, friendly attitude.
  • Explained goals and expectations required of trainees.
  • Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.

Education

Bachelor of Science - Business And Marketing

University of Kentucky
Lexington, KY
05.2026

High School Diploma -

Lafayette High School
Lexington, KY
05.2022

Skills

  • Pro-Active Self-starter
  • Creative
  • Curious and Enjoys Learning New Skills
  • Effective Written and Verbal Communication Skills
  • Establishing and Maintaining Customer Relationships
  • Friendly, Positive Attitude
  • Courteous with Strong Service Mindset
  • Excellent at Managing Multiple Projects and Prioritization
  • Works Well Within a Team
  • Manages Time Well
  • Excellent Sales Skills - Likes to Understand Customer
  • Strong Analytical and Problem Solving Skills
  • Strong Work Ethic - Committed to Doing an Excellent Job
  • Reliable & Trustworthy
  • High Energy and Stamina
  • Computer Proficiency Including Apple Programs

Affiliations

  • Volunteer, McChord Inc. - Business consultant who helps organizations communicate more effectively within the five generations. As a volunteer communications assistant, I helped set up for training events, brainstormed marketing strategy, helped with video and photo projects, and provided marketing research as a GEN-Z student. https://www.mcchordinc.com/
  • Mission Work, LYNC8 Project - Christian nonprofit organization committed to Engage, Equip and Empower the people of Puerto Rico. Spent a week in Aquada, Puerto Rico, working with a team to build a home for an elderly widow and her daughter who lost their house in the latest hurricane. Hand mixed concrete and poured into forms to create the foundation for the house and other teams throughout the summer would eventually complete the house using that foundation. See LYNC8 Facebook post here: https://www.facebook.com/photo/?fbid=263254529790755&set=pcb.263254666457408 (Post: August 1, 2023)
  • Pi Kappa Alpha Fraternity Recruitment Committee - Fall 2023, Spring 2024, Fall 2024. Build relationships with incoming students and work with a team to recruit and retain new members to the fraternity.
  • Pi Kappa Alpha Fraternity New Member Educator - Fall 2023. Built relationships with new members, taught them the history of the fraternity, helped them transition to the bigger fraternity as a class and to UK as a student, and encouraged them in their first year on campus.
  • Worked with Kentucky Children's Hospital to raise money during the One Day for UK fundraising event in 2020 as a junior at Lafayette High School. Helped raise over $4,000 for KCH's Child Life Program to provide toys and games to children in the hospital. Because of COVID-19, the One Day for UK event was delayed from April to September and I was able to create a strategy around my birthday (September 16) to raise money for the Child Life Program during the one day event. See the video on Kentucky Children's Hospital Facebook Page here: https://www.facebook.com/watch/?v=3329077687205392 (September 16, 2020).

Timeline

Server Assistant

Malone's Steakhouse
05.2023 - 12.2023

Certified Trainer

Raising Cane's Restaurants
06.2022 - 09.2023

Server / Shift Leader

Saul Good Restaurant & Pub
08.2021 - 06.2022

Referee

Commonwealth Soccer Club
06.2020 - 10.2021

Server and Trainer

Raising Cane's Restaurants
06.2020 - 07.2021

Bachelor of Science - Business And Marketing

University of Kentucky

High School Diploma -

Lafayette High School
Davis Bryant