DAVIS ENYINNA NWAOGU
Technician
Missouri City,Texas
Summary
Am an energetic professional who performs assessments, monitors behavior and helps develop treatment plans.
Highly organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Very hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Psychiatric Technician position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Customer Service Coordinator
GLOBAL DEALERSHIP SERVICES LLC
Houston, TX
08.2023 - Current
- Monitored service drive to ensure that all customers with appointment and walked in customers are attended to by their assigned service advisors on time
- Developed relationships with key clients, fostering loyalty and repeat business through personalized attention and support.
- Maintained accurate records of customer interactions, tracking trends and identifying opportunities for improvement.
- Assumed ownership over team productivity and managed work flow on service drive to meet or exceed quality service goals.
- Ensured all service cars are properly packed and car keys dispatched to their various service department respectively
- Recognized by management for outstanding performance as a Customer Service Coordinator during annual performance reviews consistently throughout tenure at company
Caregiver, Special Needs
St. Clara Care Home
Kaunas, KS
11.2021 - 04.2023
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Administered patient medications and tracked dosages.
- Documented daily observations accurately for inclusion in patient files, aiding in future assessments and treatment planning.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Kept complete and accurate records, documenting care and patient progress
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans
- Communicated well both verbally and in writing with clients, guardians, and medical professionals
- Ensured timely administration of medications and treatments as prescribed by medical professionals
- Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams
- Provided assistance to individuals with disabilities by helping with activities of daily living
Education
Associate of Applied Science - Science Laboratory Technology{Biochemistry}
Federal Polytechnic Nekede.
IMO State, Nigeria 01.2007 - 08.2012
Skills
Self Motivation
Excellent Communication
Problem-solving abilities
Good record Documentation
Behavior monitoring
Adaptability and Flexibility
Reliability
Timeline
Customer Service Coordinator
GLOBAL DEALERSHIP SERVICES LLC
08.2023 - Current
Caregiver, Special Needs
St. Clara Care Home
11.2021 - 04.2023
Associate of Applied Science - Science Laboratory Technology{Biochemistry}
Federal Polytechnic Nekede.
01.2007 - 08.2012