Davon Owens
Charlotte,NC
Summary
Determined professional with dedication to hard work and team player attitude. Outgoing individual with well organizational, labor and teamwork skills. Enthusiastic and team-driven with years of experience working in different type environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
XPO Logistics
11.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Caregiver, Special Needs
Wake Med Hospital
02.2020 - 11.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
Customer Service Representative
Walmart
03.2018 - 02.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Science -
Wake Technical Community College
Raleigh, NC05.2025
Hamden High School
Hamden, CT06.2018
Skills
- Warehouse Operations
- Operations Support
- Loading and Unloading
- Stacking and Staging
- Forklift Operation
- Order Picking and Processing
- Complaint Resolution
- Call Management
- Behavior Management
- Medical Chart Documentation
Timeline
Warehouse Worker
XPO Logistics
11.2022 - Current
Caregiver, Special Needs
Wake Med Hospital
02.2020 - 11.2022
Customer Service Representative
Walmart
03.2018 - 02.2020
Associate of Science -
Wake Technical Community College
Hamden High School
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