Summary
Overview
Work History
Education
Skills
Certification
Timeline

Davon Rollins

Miami,Florida

Summary

Multitasking Network Administrator with background in system upgrades and hardware monitoring. Determined employee with over 5 years of network component installation experience.


Highly knowledgeable in system repairs and performance improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
2
2
Certification

Work History

Network Administrator

Jacobs Technology
11.2020 - Current
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Monitored system performance and responded to alerts.
  • Identified and immediately resolved issues with network devices.
  • Maintained applications to keep software current with necessary software updates and upgrades.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Diagnosed and resolved hardware and software issues.
  • Installed and configured network printers and other peripheral devices.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Planned and implemented upgrades to system hardware and software.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
  • Supported project planning team to promptly address hardware and software problems and network emergencies.

Network Technician

USAF
10.2017 - 11.2020
  • Troubleshot hardware and software to determine and rectify network problems.
  • Ran cabling and installed data drops for new node installations.
  • Installed cabling, wireless routers and telephone systems for data communications networks.
  • Diagnosed and resolved hardware, software and network problems and replaced defective components.
  • Dressed and installed fiber cabling and hardware.
  • Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
  • Supported project planning team to promptly address hardware and software problems and network emergencies.
  • Performed necessary maintenance to support network availability.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.

Education

Bachelor of Science - Sports Management

SUNY Buffalo State, Buffalo, NY
12.2012

Skills

  • Equipment Maintenance
  • Diagnosis and Troubleshooting
  • Network Repairs and Maintenance
  • Complex Problem-Solving
  • System Upgrades
  • Network Systems Installation
  • LAN and WAN Control
  • VoIP Systems
  • CompTIA Security Certification
  • Cisco CCNA Certification

Certification

Cisco Certifications

  • CCNA - Cisco Certified Network Administrator (2023-2026)


CompTIA Certifications

  • Security + (2023-2026)

Top Secret

  • SCI (2023-2028)

Timeline

Network Administrator - Jacobs Technology
11.2020 - Current
Network Technician - USAF
10.2017 - 11.2020
SUNY Buffalo State - Bachelor of Science, Sports Management

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Davon Rollins