Davon T. Johnson
Brooklyn,NY
Summary
Results driven oriented Manager with leadership and communication skills. Having vast knowledge of Enterprise Project Lifecycle methodology. Skilled in installation, configuration and migration with a background in project management and product support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Package Handler
UPS
New York, NY
11.2024 - 01.2025
- Loaded and unloaded packages into package delivery vehicles and trailers.
- Sorted and stocked packages based on postal codes
- Received, sorted, and stored packages according to established protocols.
- Ensured all packages were securely stored prior to dispatch.
- Operated pallet jacks, forklifts and other equipment to load and unload packages.
- Monitored and maintained inventory levels.
Underground Field Inspector
National Grid
Nassau County, NY
12.2017 - 11.2024
- Inspected job site to determine field conditions, obtain permits, check contractor crews to insure work meets Company standards, handle correspondence, clerical work and complaints regarding the above, and check contractors bill for accuracy.
- Planned work, maintained records, and dispatched crews for Public Service Commission (PSC) programs such as detection survey, trunk main inspection
- Recommend changes, maintain close contact with public authorities, builders, contractors, etc., regarding complaints and requirements.
- Used pressure recorders and other instruments necessary to perform work.
- Prepared, designed, and estimated gas facilities as directed.
Meter Service Representative
National Grid
05.2017 - 12.2017
- Performed Field collections/ERT changes. Wire down appraisal
- Assisted CMS personnel as assigned and on two-person assignments as needed.
- Drove and operated all CMS vehicles and equipment as required.
- Performed Off-Cycle meter reading (Pedestrians, soft off – on).
- Performed physical offs. Shut off meters as trained and qualified.
- Performed Leak Survey and Leak Surveillance (including leak classification).
Customer Service Representative
Customer Service Representative
10.2016 - 05.2017
- Established payment and budget arrangements and responded to all general customer service inquires
- Managed large amounts of incoming calls and customer inquiries
- Identified and assessed customers’ needs to achieve satisfaction
- Handled customer complaints, provided appropriate solutions and alternatives within the time limits.
Education
Associate degree - Civil Engineering
The City College of New York
Skills
Familiar with gas and electric facility maps / Customer Fulfillment - Gas Design / Gas Maintenance - Gas Field Operation / Analytical problem-solving skills / Gas Construction, Contract Oversight - EP7 / Gas Construction, Contract Oversight – Restoration
Certification
OSHA 30
4 hour flaggers
Site safety
Supported scaffolding
Timeline
Package Handler
UPS
11.2024 - 01.2025
Underground Field Inspector
National Grid
12.2017 - 11.2024
Meter Service Representative
National Grid
05.2017 - 12.2017
Customer Service Representative
Customer Service Representative
10.2016 - 05.2017
Associate degree - Civil Engineering
The City College of New York