Davonna James
Oakland,CA
Summary
Dedicated and professional individual with a drive to create and implement effective strategies that enhance organizational efficiency. Strong background in data analysis, providing valuable insights into HR initiatives. Exceptional communication and interpersonal skills for effective collaboration with teams and stakeholders. Committed to employee development and retention, constantly seeking out best practices for the success of individuals and the organization as a whole.
Overview
8
8
years of professional experience
Work History
Senior HR Analyst
Internal Revenue Service, IRS
Fresno
02.2020 - 12.2023
- Strengthened compliance with employment laws, minimizing legal risks for the organization.
- Supported diversity and inclusion efforts, fostering a healthy workplace culture for all employees.
- Increased employee engagement with the development of targeted training initiatives.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings, and recommending changes.
- Migrated legacy HRIS system to new technology to minimize business impacts.
- Developed and implemented onboarding and orientation programs for new employees.
- Managed benefits administration, ensuring timely processing and accuracy of enrollments, changes, and terminations.
- Learned and adapted quickly to new technology and software applications.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Conducted thorough audits of leave records to ensure accuracy and compliance with company policies and regulations.
- Managed return-to-work coordination efforts, successfully reintegrating employees back into the workplace after extended absences.
- Collaborated with payroll team to ensure accurate tracking of paid time off balances during leaves of absence.
- Provided compassionate support to employees experiencing personal or family medical issues, easing the stress of navigating leave processes.
Autonomous Vehicle Trainer
Cruise Automation
San Francisco, CA
08.2018 - 05.2020
- Facilitated cross-functional collaboration between training teams and software developers to effectively troubleshoot technical issues impacting vehicle performance.
- Optimized route selection based on real-time traffic data, allowing for seamless navigation of complex urban environments during testing scenarios.
- Exceeded company expectations for successful completion of assigned routes without requiring human intervention during test drives.
- Managed data collection efforts during test drives, accurately recording key metrics related to vehicle performance and behavior.
- Assisted in refining route mapping strategies by providing detailed feedback on navigation performance during test runs.
- Safeguarded sensitive company information by adhering to stringent data security policies and procedures during all phases of testing and documentation.
- Developed comprehensive training materials for new autonomous vehicle trainers, ensuring consistent onboarding procedures.
- Reduced system errors by identifying patterns in vehicle behavior that required further investigation from the engineering team.
- Supported continuous improvement initiatives by actively participating in team meetings, sharing observations, and suggesting process improvements.
- Maintained strict adherence to company policies and safety protocols while operating autonomous vehicles within designated testing areas.
HR Analyst
Kaiser Permanente
Alameda, CA
10.2017 - 08.2018
- Supported organizational growth by collaborating with cross-functional teams to identify talent needs and fill vacancies promptly.
- Developed competitive compensation packages to attract top talent, closely monitoring industry trends and benchmarks.
- Ensured compliance with labor laws, conducting regular audits of HR policies, procedures, and documentation.
- Administered benefits programs efficiently, maintaining accurate records and liaising with external vendors as required.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Enhanced employee engagement by conducting surveys and analyzing feedback for targeted improvements.
- Incorporated employee feedback to improve processes and strategize long-term business plans.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Completed human resource operational requirements by scheduling and assigning employees.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Benefits Specialist
Health Net Federal Services LLC
Rancho Cordova, CA
01.2016 - 07.2016
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Checked employees' benefits enrollment for accuracy and inputted all data into Software.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Educated managers on current benefit offerings and policies, enabling them to better assist their teams with questions or concerns.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
- Coordinated wellness programs that contributed to healthier work environments and increased productivity levels among staff members.
- Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
- Partnered with vendors to provide employee training on various topics such as retirement planning or health management strategies, empowering staff members to make informed decisions about their personal wellbeing.
- Updated HRIS systems as needed to reflect benefit-related changes accurately, maintaining up-to-date records for all team members.
- Implemented open enrollment system to streamline benefits processes for employees.
- Performed benefits audits to identify discrepancies and opportunities for improvement in plan design or administration.
- Participated in annual benefit plan review meetings with senior leadership, providing data-driven insights and recommendations for future plan design adjustments.
- Managed COBRA compliance, ensuring timely notifications and accurate administration for former employees.
- Enhanced understanding of benefit offerings with effective communication materials and presentations.
- Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
- Coordinated with insurance companies to resolve disputes, ensuring employees received entitled benefits.
- Advocated for employees during benefits claim disputes, securing rightful coverage.
Skills
- Strategic Thinking
- Diversity and Inclusion
- Employee Relations
- Global HR experience
- New employee enrollment
- Verbal and written communication
- Healthcare Benefits
- Benefits Explanation
- Policy Interpretation
- HRIS Systems
- Benefits Administration
- Absence Management
- Timekeeping Systems
- Disability management
- FMLA Expertise
- Policy Knowledge
- Teamwork and Collaboration
- Attention to Detail
- Time Management
Timeline
Senior HR Analyst
Internal Revenue Service, IRS
02.2020 - 12.2023
Autonomous Vehicle Trainer
Cruise Automation
08.2018 - 05.2020
HR Analyst
Kaiser Permanente
10.2017 - 08.2018
Benefits Specialist
Health Net Federal Services LLC
01.2016 - 07.2016