DaVonne Onassis Bacchus
New York,NY
Summary
Motivated operations and project manager with a history of efficiency with growth at the forefront. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Manager, Strategy and Operations
CNN Commerce
New York, NY
04.2024 - Current
- Manage the Underscored editorial calendar, keeping it accurate and up-to-date
- Work closely with the Underscored Director, Editorial and Managing Editor to ensure our content lineup is optimized to meet brand, revenue and audience goals across programming channels (desktop, mobile, app, email, syndication partners) and traffic sources (social, CNN homepage, push notifications, search, etc.)
- Work closely with the Underscored Photo, Programming and Email Newsletter editors to track metrics and analytics and stay on top of readers' interests
- Play a key role in our digital research efforts aimed at optimizing content production and promotion
- Keep the editorial team looking ahead to upcoming editorial packages and brand tentpoles and work with the Director, Editorial to develop a plan of action to execute on them
- Pitch and help monitor progress on new editorial initiatives and franchises
Senior Manager, Content Operations, Commerce
Conde Nast
New York, NY
08.2022 - 04.2024
- Oversee content strategy implementation, handling all processes and planning, and helping Commerce go farther, faster across 13 brands. Commerce team consists of 70 directors, editors, writers and producers, all contributing to commerce content.
- Established and led onboarding programs for new hires and ongoing trainings for overall team members.
- Partner in driving commerce overall growth strategy, leading critical processes and relationships across functions.
- Manage large-scale projects and introduced new systems, tools, and processes to achieve challenging obstacles.
- Manage Commerce tentpole events, leading cross functional efforts to drive Commerce revenue during large shopping moments.
- Oversee Commerce freelance budget across various teams. Partnering with Finance to establish, manage and reconcile monthly.
- Manage team of creative visual editors that support Commerce content across multiple brands. Focused on performance efficiency, professional development and growth. Established visual request process through Airtable to support this team and 13 brands.
- Driving force in team moral. Responsible for team social activities and annual Commerce content awards.
- Working across Conde Nast titles such as, Vogue, GQ, Wired, Glamour, Allure, Architectural Digest and more.
Marketing Project Manager
Conde Nast
New York, NY
05.2021 - 07.2022
- Established and coordinated integrated go-to-market strategies for Condé Nast Commerce initiatives, while working cross-functionally across Consumer Marketing, Global Products and Technologies, Data, and Editorial. Focused on identifying and quantifying metrics of success.
- Lead project manager for a number of new market pilots & new business initiatives responsible for driving Commerce revenue across many titles, including, Allure, Architect Digest, Bon Appétit, GQ, Glamour and Wired.
- Communicated project plans to stakeholders across businesses, while identifying and addressing obstacles.
- Managed partnership relations with external vendors on reporting, goals, wins and challenges.
- In conjunction with Analytics, ensured that stakeholders were aware of progress to goals.
- Managed both go-to-market kickoffs and post-mortem debriefs.
- Project managed simultaneously 7-10 projects. All revenue driving initiatives.
Membership Services Lead
Architectural Digest - Conde Nast
New York, NY
08.2019 - 05.2021
- Revenue driving role supporting newly launched membership model for 100 year old Architectural Digest. Leading and project managing membership growth efforts across multiple functions.
- Cultivated loyal member base through events at tentpole design trade shows from LA to NYC and promotion of members-only, exclusive services.
- Created successful sales presentations to highlight membership, overcome objections and close sales.
- Managed and operated "AD PRO job board", by partnering with Ziprecruiter. Program grew as successful revenue stream, increasing job posts through outreach by 20% month over month.
- Partnered with editorial, sales, marketing and management teams to develop solutions and accomplish shared goals and objectives.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to maintain customer satisfaction, testing and utilizing newly launched Mar-tech system.
Head of Membership Sales
The Yard: Space to Work
New York, NY
09.2017 - 08.2019
- Led & established the sales process across 14 locations across NYC, D.C, Boston & Philadelphia.
- Toured prospective enterprise clients throughout all 14 locations. Increasing occupancy in new locations over 60% pre-opening.
- Reinvented how location managers interact with prospective clients by developing innovative and creative sales pitches that was implemented into Community Manager day to day guide.
- Communicated regularly with managers for daily support and strategic planning for forecasting occupancy goals.
- Managed and implemented all lead generation and outreach initiatives to support managers individual goals.
- Developed trainings to promote sales team professional development and goal reinforcement.
- Listen attentively to client feedback and work with maintenance & aesthetics team to address client concerns. While maintaining relationships with clients to ensure retention.
- Negotiate prices, terms of sales and service agreements.
- Maintain knowledge & develop current sales promotions, policies regarding agreement & initial payment.
Senior Community Manager
The Yard: Space to Work
New York, NY
6 2014 - 8 2017
- Led day-to-day operations of all 9 NYC locations at busy co-working space in New York City.
- Managed pre-openings in NYC, Philadelphia, D.C, Boston.
- Scheduled and meet with prospective members to tour spaces of large clients.
- Sales operations for all NYC locations including managed all listing sites, oversaw Broker relations and managed Streak (CRM).
- Partner with Finance, direct collection of monthly fees, security deposits, and incurred operating expenses through generated invoices.
- Confer regularly with community members to ensure their needs are being met. Host weekly events to ensure community members are satisfied with their workspace.
- Designing events and partnerships that support development of 100+ startups and businesses.
- Market vacant spaces to prospective members through leasing agents, advertising, or other methods.
- Improved locations with modifications to space which in turn improved overall atmosphere and aesthetic.
Education
Bachelor of Arts - History
Concordia University
Montreal, QC2014
Skills
- Analyzing and identifying problems, brainstorming and problem solving
- Exceptional communication skills (written and verbal)
- Strategic sales knowledge
- Excellent Microsoft Excel, Word, and Powerpoint
- Great sense of humor and fun whenever possible
- Creative energy with the ability to adapt to change
- Strong client relations
- Decision-making ability
- Cross-functional collaboration
- Documentation and reporting
Timeline
Manager, Strategy and Operations
CNN Commerce
04.2024 - Current
Senior Manager, Content Operations, Commerce
Conde Nast
08.2022 - 04.2024
Marketing Project Manager
Conde Nast
05.2021 - 07.2022
Membership Services Lead
Architectural Digest - Conde Nast
08.2019 - 05.2021
Head of Membership Sales
The Yard: Space to Work
09.2017 - 08.2019
Senior Community Manager
The Yard: Space to Work
6 2014 - 8 2017
Bachelor of Arts - History
Concordia University