Davontay Hendrieth
Jacksonville,FL
Summary
Personable Drive-Thru Cashier multi-tasks drive-thru line while managing friendly interaction with customers and serving quick-serve food items. Accurately manages orders and collects money to reduce long wait times. Demonstrates high level of customer service while working under pressure in fast-paced team-oriented environment. Reliable employee seeking warehouse position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in customer service.
Overview
4
4
years of professional experience
Work History
Drive-Thru Cashier
Mac Donalds
11.2023 - Current
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Worked with floor team and managers to meet wide range of customer needs.
- Demonstrated adaptability by adjusting to rapidly changing situations during busy hours, providing top-notch service in spite of any challenges faced.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Consistently met or exceeded performance goals set by management in regard to speed of service metrics while maintaining an unwavering focus on quality control measures in food preparation tasks performed as needed during busy periods or staff shortages.
Bagger
Publix
02.2022 - Current
- Labeled containers, container tags or products.
- Streamlined checkout process by quickly scanning items and applying proper discounts.
- Supported team members and management by going above and beyond to meet goals.
- Operated shrink wrap, banding and other wrapping machines.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
- Provided product knowledge to help customers select best products.
Cook
Poppa Johns Pizza
04.2020 - 06.2022
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Maintained food safety and sanitation standards.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Identified inefficiencies leading to improved productivity.
- Monitored food quality and presentation to maintain high standards.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
High School Diploma -
Andrew Jackson High School
Jacksonville, FL05.2023
Skills
- Product Scanning
- Excellent Communication
- Call Response and Transfer
- Cash Drawer Balancing
- Team Leadership
Timeline
Drive-Thru Cashier
Mac Donalds
11.2023 - Current
Bagger
Publix
02.2022 - Current
Cook
Poppa Johns Pizza
04.2020 - 06.2022
High School Diploma -
Andrew Jackson High School