Davonte Mckay
Forest Park,IL
Summary
Proven professional with over a decade of customer service expertise and a strong background in maintenance and operations, including at City Hall. Excelled in maintaining high cleanliness standards at Food For Less, enhancing safety and reducing germ spread. Skilled in machinery operation and forklift use, with a talent for resolving customer issues, resulting in increased loyalty.
Overview
14
14
years of professional experience
Work History
Janitor
Food For Less
03.2024 - Current
- Kept building spaces premises clean inside and outside.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Maintained floor cleaning and waxing equipment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Truck Loader
Living Fresh Market
01.2021 - 07.2023
- Loaded and strapped shipments into place on trucks.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Maintained clean and functional warehouse space throughout [Number] hour shifts.
Machine Operator
Hach
01.2022 - 06.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Collaborated with team members to optimize production processes and improve overall performance.
- Set up and adjusted equipment and properly configured machines for daily operation.
School Janitor
Willa Cather Elementary School
08.2014 - 10.2020
- Maintained a clean and safe environment by performing daily janitorial tasks such as sweeping, mopping, and sanitizing surfaces.
- Contributed to the school''s positive atmosphere by promptly addressing any maintenance issues and reporting them to the administration.
- Ensured proper waste disposal with regular trash removal and recycling efforts, promoting an eco-friendly campus.
- Upheld a professional appearance while on duty by wearing appropriate attire and maintaining personal cleanliness standards, reflecting positively on the entire janitorial team.
Internship/Customer Service Representative
City Hall
05.2010 - 09.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Proviso East High School
Maywood, IL06.2010
Skills
- Cleaning Expertise
- Restroom Care
- Customer service-focused
- Mopping Techniques
- Forklift
- Warehouse Experience
- Machinery
- Customer Service (10 Years)
- Front Desk ( 2 Years)
Timeline
Janitor
Food For Less
03.2024 - Current
Machine Operator
Hach
01.2022 - 06.2022
Truck Loader
Living Fresh Market
01.2021 - 07.2023
School Janitor
Willa Cather Elementary School
08.2014 - 10.2020
Internship/Customer Service Representative
City Hall
05.2010 - 09.2012
High School Diploma -
Proviso East High School
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