Seeking a position that will allow me to utilize my knowledge, skills, and abilities with room for growth and career advancement.
Overview
16
16
years of professional experience
Work History
Team Member
Tractor Supply Co.
Texarkana, Texas
07.2019 - Current
Greet the Customers. Determine the customers' needs and recommend products. Stock/recover store merchandise inside and outside the store. Participate in mandatory freight process. Assemble merchandise. Perform janitorial duties. Operate all equipment: example forklift or anything that’s related to my job duties safely, and accurately; and to provide the highest level of customer service. Assist customers with loading purchases
Level 2 Security Guard
Allied Services
Texarkana, Texas
02.2019 - Current
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers. If was necessary would control traffic in the parking lot by directing drivers. Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures. Maintains environment by monitoring and setting building and equipment controls. Maintains organization's stability and reputation by complying with legal requirements. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques. Contributes to team effort by accomplishing related results as needed.
Professional Car Driver
Texarkana Auto Auction
Texarkana, Texas
04.2026 - 06.2026
Moved vehicles across Texarkana Auto Auction lanes and lot areas.
Positioned cars for auction staging and dealer display.
Followed auction driving rules and lot speed limits.
Communicated with auction staff during vehicle movement and lineup.
Parked vehicles in designated Texarkana Auto Auction storage spaces.
Assisted with vehicle check-in and checkout during sale day operations.
Monitored road conditions to ensure the safest route possible is taken.
Checked vehicles regularly for routine upkeep such as fueling as well as advanced maintenance needs.
Provided assistance with directions when needed by passengers or customers.
Ensured vehicle was in proper working order before each journey.
Adhered to traffic laws and regulations while driving.
Checked documents for accuracy prior to leaving for deliveries or pickups.
Maintained detailed logs of all trips taken, including destination, mileage, fuel consumption, and hours worked.
Deputy Jailer
Miller County Sheriff Office
Texarkana, Arkansas
02.2025 - 10.2025
Monitored inmate housing areas under Miller County Sheriff Office custody procedures.
Performed inmate intake, booking, and release processing for county jail operations.
Conducted cell checks and maintained secure detention unit supervision.
Escorted inmates to court, medical visits, and approved facility movements.
Searched inmates, cells, and property for contraband and safety risks.
Documented incidents, inmate behavior, and shift activities in jail records.
Communicated with deputies, dispatch, and jail staff during custody operations.
Enforced jail rules and responded to inmate requests and emergencies.
Conducted regular cell inspections for contraband items or dangerous materials.
Investigated incidents involving potential criminal activity by an inmate within the jail system.
Interacted with inmates in a professional manner while enforcing discipline policies.
Monitored inmates in the jail facility to ensure safety and security.
Security Officer
Affiance Security and Investigation LLC
Texarkana, Texas
09.2015 - 04.2016
Provide a full range of investigations, guard presence, and private security related services; communicate with healthcare facility expert guidelines on security related issues which result in a increased feeling of safety to all clients; ensure quality service delivery by utilizing the personal approach, communicating openly and often with management, company representatives, crime watch personnel, and local Law Enforcement to identify and address concerns to facilitate smooth operations and increase productivity. Provide a reasonable degree of deterrence and response to situations that could potentially jeopardize the safety of our clients property, personnel, and visitors while on the premises and display a uniformed security presence around the property, monitoring activity inside and around the property, and communicating the same to management.
General Manager
Billy Simms BBQ
Texarkana, Texas
01.2015 - 08.2015
Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; implementing production, productivity, quality, and guest-service standards; resolving problems; completing audits; identifying trends; quick decision making, easily adaptable to change; meet restaurant financial objectives by forecasting requirements; initiating corrective actions, accomplishing food cost and labor goals; control costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation and correct ordering, continually training staff for proper consistency.
Customer Services Representative
Reggie's Burgers
Texarkana, Texas
02.2013 - 12.2014
Count the money in their cash drawer before shift begins; verify a register receipt of the daily activity at the end of shift; greet and complete orders from customers, package orders, receive payments and issue receipts; complete food order in drive-through window, via a headset and speakers; maintain counters, dining, and restroom areas. Maintain supplies in the front part of the establishment. Stock napkins, paper bags and condiments. Assist with basic food preparation such as cooking, and packaging French fries.
Service Advisor
Classic Car Wash and Detail
Texarkana, Texas
02.2012 - 11.2013
Greet service department customers promptly and courteously; listen to each customer and clearly articulate repair needs to techs; upsell recommended/additional services using low-pressure, high-integrity methods; provide accurate estimates of repair/maintenance costs; adherence to dealership policy on customer vehicle care and operation; follow up on each repair and keep customers informed of progress; sell and manage extended warranties; inspect repair quality and ensure that all work is complete; notify customers when vehicles are ready for pick up; review and explain repairs and associated costs with customers; handle minor customer concerns and complaints; keep Service Manager informed of all problems and potential problems; maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards.
Package Handler
FedEx Ground
Texarkana, Arkansas
10.2010 - 02.2011
Utilized hand-to-surface methods for all package handling; load and unload packages onto or from delivery vehicles, trailers, conveyor system carts and load gratings; lift, carry, push and pull packages on a continuous and repetitive basis for approximate shifts of two to four hours; and determine the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sorts packages accordingly.
Package Handler/Deliver
United Parcel Services
Texarkana, Arkansas
08.2010 - 12.2010
Continued to lift, lower and slide packages, that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs; utilize hand-to-surface methods for all package handling; load and unload packages onto or from delivery vehicles, trailers, conveyor system carts and load gratings; lift, carry, push and pull packages on a continuous and repetitive basis for approximate shifts of two to four hours; and determine the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sorts packages accordingly.
Assistant Coordinator
Special Events
Texarkana, Texas
09.2017
Responsible for providing assistance to the head coordinator in the effective and efficient planning of events, from weddings to academic gatherings, charities and or international events. Carrying out functions that may be delegated to them by the event coordinator. Following instructions from the coordinator on the layout of the venue of the events, delivering and assembling as needed. The role of the assistant event coordinator also involves cleaning the venue immediately after the event and putting in place every logistic necessary for the event.
Security Officer
Terron Security Service Incorporated
Dallas, Texas
05.2016
Provide a full range of investigations, guard presence, and private security related services; communicate with healthcare facility expert guidelines on security related issues which result in a more feeling of safety to all clients. Ensure quality service by utilizing the personal approach, communicating openly and often with management, company representatives, crime watch personnel, and local Law Enforcement to identify and address concerns to facilitate smooth operations and increase productivity; provide a reasonable degree of deterrence and response to situations that could potentially jeopardize the safety of our client’s property, personnel, and visitors while on the premises. Display a uniformed security presence around the property, monitoring activity inside and around the property, and communicating the same to management.
Education
High School Diploma - Diploma
Arkansas High School
Texarkana, AR
05.2007
Skills
Vehicle inspection
Defensive driving
Incident reporting
Access control
Security monitoring
Customer service
Safety compliance
Effective communication
Attention to detail
Conflict resolution
Situational awareness
Team collaboration
Training
Commissioned Licensed Security Officer, Maximum Security Training Academy