Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dawayne Smith

San Antonio,TX

Summary

Adept at maintaining high standards of cleanliness and sanitation, I significantly enhanced safety in commercial buildings while working for Diverse Facility Solutions. Skilled in cleaning and customer service, I reliably worked independently, ensuring spaces were germ-free and welcoming. My dedication to efficient supply organization and proactive surface sanitization underscores my commitment to health and client satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Housekeeping Cleaner

Methodist Hospital
06.2024 - Current
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
  • Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
  • Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.

Restaurant Supervisor

Smoke Shack Bbq
08.2022 - 05.2024
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Monitored health and safety standards to maintain a clean, safe working environment.

Housekeeping

Environmental Services - Crothall Health Care Services
02.2022 - 08.2022
  • Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
  • Collaborated with housekeeping staff to ensure timely room turnovers and enhanced guest satisfaction.
  • Provided housekeeping and laundry services, shopped for food and served meals and snacks.
  • Collaborated with housekeeping staff to ensure seamless integration of services for each hotel guest.

Custodian

Diverse Facility Solutions
12.2016 - 02.2022
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.

Education

Diploma - Biology

North Charleston High School
South Carolina
06.2006

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service

Certification

Psp level two training course Texas security academy

Timeline

Housekeeping Cleaner

Methodist Hospital
06.2024 - Current

Restaurant Supervisor

Smoke Shack Bbq
08.2022 - 05.2024

Housekeeping

Environmental Services - Crothall Health Care Services
02.2022 - 08.2022

Custodian

Diverse Facility Solutions
12.2016 - 02.2022

Diploma - Biology

North Charleston High School

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Dawayne Smith