Dawn Akers
Las Vegas,NV
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure bartending service position and ready to help team achieve company goals. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Roulette,Blackjack,Craps &Three Car Poker Dealer
Golden Nugget Hotel And Casino
Las Vegas, NV
09.2021 - Current
- Boosted casino revenue by effectively managing the pace of the game and encouraging customer participation.
- Collaborated closely with floor supervisors regarding rule enforcement or escalating issues beyond normal dealer responsibilities.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
Cocktail Bartender
Breaktime Bar And Grill
08.2019 - 06.2021
- Reduced wait times for guests by efficiently managing the queue and expediting orders in a timely manner.
- Grew returning clientele base through building relationships with regular customers, remembering personal preferences and favorite drinks.
- Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
- Adhered to strict safety standards while handling glassware and equipment, minimizing accidents and injuries in the workplace.
- Provided exceptional customer service by quickly addressing any concerns or issues that arose during shifts.
Bar Manager
Aftershock Sports Bar
04.2012 - 08.2019
- Trained new staff members on proper pouring techniques, cocktail recipes, and customer service best practices, ensuring consistency in quality across the team.
- Implemented successful upselling techniques to increase overall revenue for the establishment.
- Elevated guest experience with personalized cocktail recommendations based on their preferences.
- Performed cash handling duties accurately, ensuring timely deposits and accurate reconciliation reports at the end of each shift.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
Education
GED -
Parkway-Rockwood Community Education
Hazelwood, MO03.2004
Skills
- Order Taking
- Cash Handling
- Cleanliness and sanitation
- Drink Presentation
- Bar equipment operation
- Bar setup and breakdown
- Beer selection
- Patience and Empathy
Timeline
Roulette,Blackjack,Craps &Three Car Poker Dealer
Golden Nugget Hotel And Casino
09.2021 - Current
Cocktail Bartender
Breaktime Bar And Grill
08.2019 - 06.2021
Bar Manager
Aftershock Sports Bar
04.2012 - 08.2019
GED -
Parkway-Rockwood Community Education
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