Hector Alvarez
Miami,FL
Overview
5
5
years of professional experience
Work History
Car Dealer Sales and Maintenance Manager
Mananh.inc
Miami, FL
09.2021 - 11.2023
- Greeted customers, answered phone calls and emails to provide customer service.
- Assisted in the showroom to answer questions about car models and features.
- Organized test drives for customers to help them decide on a car model.
- Prepared paperwork for sales transactions and ensured accuracy of information.
- Performed regular maintenance checks on cars before they were sold.
- Advised customers on financing options, warranties and other services available at the dealership.
- Maintained inventory records and updated stock levels as needed.
- Developed relationships with existing clients to ensure repeat business opportunities.
- Maintained up-to-date database of sales contacts and customer information.
- Managed sales negotiations and financing options.
Warehouse Worker
Global Logistics
Miami, FL
03.2020 - 06.2021
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Provided assistance in loading and unloading containers from ships and trains.
- Inspected damaged goods prior to disposal or return to vendor.
Front Counter
KFC
Miami, FL
01.2019 - 10.2019
- Greeted customers and provided excellent customer service.
- Assisted customers with inquiries, orders, and complaints.
- Operated cash registers, processed payments, and issued receipts.
- Maintained cleanliness of the front counter area.
- Provided assistance to other team members as needed.
- Performed opening and closing duties such as counting money in cash drawers and reconciling daily sales reports.
Education
High School Diploma -
Ronald W. Reagan/Doral Senior High School
Doral, FL01-2020
Skills
- Explaining Service Options
- Follow-up skills
- Customer Service
- Team Collaboration
- Verbal and written communication
- Order Taking
- Customer interaction
Timeline
Car Dealer Sales and Maintenance Manager
Mananh.inc
09.2021 - 11.2023
Warehouse Worker
Global Logistics
03.2020 - 06.2021
Front Counter
KFC
01.2019 - 10.2019
High School Diploma -
Ronald W. Reagan/Doral Senior High School