Overview
Work History
Education
Skills
Timeline
Generic

Hector Alvarez

Miami,FL

Overview

5
5
years of professional experience

Work History

Car Dealer Sales and Maintenance Manager

Mananh.inc
Miami, FL
09.2021 - 11.2023
  • Greeted customers, answered phone calls and emails to provide customer service.
  • Assisted in the showroom to answer questions about car models and features.
  • Organized test drives for customers to help them decide on a car model.
  • Prepared paperwork for sales transactions and ensured accuracy of information.
  • Performed regular maintenance checks on cars before they were sold.
  • Advised customers on financing options, warranties and other services available at the dealership.
  • Maintained inventory records and updated stock levels as needed.
  • Developed relationships with existing clients to ensure repeat business opportunities.
  • Maintained up-to-date database of sales contacts and customer information.
  • Managed sales negotiations and financing options.

Warehouse Worker

Global Logistics
Miami, FL
03.2020 - 06.2021
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Assembled orders according to customer requests.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Inspected damaged goods prior to disposal or return to vendor.

Front Counter

KFC
Miami, FL
01.2019 - 10.2019
  • Greeted customers and provided excellent customer service.
  • Assisted customers with inquiries, orders, and complaints.
  • Operated cash registers, processed payments, and issued receipts.
  • Maintained cleanliness of the front counter area.
  • Provided assistance to other team members as needed.
  • Performed opening and closing duties such as counting money in cash drawers and reconciling daily sales reports.

Education

High School Diploma -

Ronald W. Reagan/Doral Senior High School
Doral, FL
01-2020

Skills

  • Explaining Service Options
  • Follow-up skills
  • Customer Service
  • Team Collaboration
  • Verbal and written communication
  • Order Taking
  • Customer interaction

Timeline

Car Dealer Sales and Maintenance Manager

Mananh.inc
09.2021 - 11.2023

Warehouse Worker

Global Logistics
03.2020 - 06.2021

Front Counter

KFC
01.2019 - 10.2019

High School Diploma -

Ronald W. Reagan/Doral Senior High School

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Hector Alvarez