Cycling Kayaking (lake) 5K Running Cuong Nhu Karate Gardening Wood Refinishing
Dawn Alvan
Atlanta
Summary
Dynamic Executive Assistant with 20 years of experience and skilled at offering high-level administrative support to senior-level staff. Plays key roles in attaining daily objectives and long-term goals across diverse office platforms. Expert in travel management, expense tracking and schedule coordination. Deftly assists executive team using exceptional communication and organizational skills. Collaborates on special projects, conducts research, and prepares reports. Remarkable organizational abilities, attention to detail, and thrives in a fast-paced, dynamic setting. Proactive, resourceful, and compassionate. Creates relationships with enthusiasm and maintains with integrity. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Superior communication, computer, support and organizational skills. Organized Office Manager with noted experience in administrative management. Offering these skills and strong work ethic.
Overview
20
20
years of professional experience
Work History
Administrative Coordinator
City of South Fulton, Office of The City Attorney
01.2022 - Current
- Responded to inquiries from residents, vendors, and all city council members.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Assisted management with special projects to complete all tasks by deadlines.
- Prepared detailed documents and reports in compliance with administrative processes.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Created and maintained detailed records of office expenses to accurately predict future budget requirements.
- Created presentations and other materials to support organizational activities.
- Coordinated with the legal team to ensure timely completion of relevant tasks, enhancing overall productivity.
- Planned and organized internal and external events, meetings and conferences.
Administrative Coordinator II
Mayor William "Bill" Edwards, City of South Fulton
02.2020 - 12.2021
- Created presentations and other materials to support organizational activities.
- Developed strong working relationships with city council members to promote collaborative efforts between offices in achieving city goals.
- Improved constituent satisfaction by promptly addressing concerns and inquiries.
- Gathered information on pertinent issues to support informed decision-making by the Mayor.
- Streamlined communication for the Mayor's office by organizing and responding to social media, telephone and email correspondence.
- Coordinated events, meetings, and conferences, ensuring seamless execution and positive outcomes.
- Handled media relations, safeguarding the Mayor''s reputation through effective communication strategies.
- Worked with senior management to initiate new projects and assist in various processes.
- Coordinated events and worked on ad hoc projects.
Recruiting Coordinator – HR Recruiter
Southeasttrans Inc.
08.2018 - 10.2019
- Coordinated virtual candidate interviews with hiring managers, ensuring a smooth and efficient interview process for all parties involved
- Worked with recruiting teams and human resources at national job fairs to accomplish hiring objectives.
- Conducted thorough reference checks on prospective employees to verify qualifications and mitigate potential risks
- Assisted in the development of employer branding materials, showcasing company culture and values to attract top candidates
- Scheduled and conducted 40 interviews each week.
- Collaborated in 5 recruiting events to grow passive talent pipeline to prepare for future hiring needs
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations
- Coordinated incoming job requisition assessments
Executive Assistant to Department Manager
Porter Keadle Moore, LLC
11.2017 - 08.2018
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Liaison for C-Level executives and senior management Invoice creation and accounts payable reconciliation
- Prepare, review and revise proforma financial statements for all clients (excluding public companies), draft all deliverables (management letters, SAP, SAS-114 packages and letters of representation using current guidance in McGladrey, now RSM) ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
Administrative Specialist
Blackstone Consulting, Inc.
07.2016 - 11.2017
- Safeguarded all personnel information through the proper handling of confidential documents and secure storage methods
- Created and updated training and certification records and files to maintain document compliance
- Enhanced team productivity by providing administrative support and coordinating daily operations
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Collaborated closely with human resources personnel to ensure timely processing of new hire paperwork, benefits administration, and employee record updates
- Boosted employee morale by delivering holiday meals
- Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations
- Ensured accuracy in benefit enrollment periods by completing all employee renewals and applications
- Designed, analyzed and presented to corporate leaders data from Atlanta security survey of 36 healthcare sites
- Met monthly with national offices to accomplish timely invoicing and account receivables
- Surpassed team goals by partnering with colleagues to implement best practices and protocols in payroll processing
- Supported company leaders by managing budgets
5th Grade Educator - Math and Science
Dekalb County School System
06.2013 - 06.2016
- Established effective communication channels with parents, leading to improved parent-teacher relationships and student support.
- Enhanced classroom management skills, maintaining a positive and organized learning environment for all students.
- Participated in professional development opportunities, staying current on best practices in education and implementing innovative teaching methods.
- Assessed student progress through ongoing evaluation methods, ensuring timely intervention for struggling learners.
- Collaborated with colleagues to develop cross-curricular projects, promoting critical thinking and problem-solving abilities.
- Served on various school committees focused on curriculum improvement, providing valuable input from a teacher''s perspective that contributed to overall school success.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Taught core subjects of math, science, technology, and history.
- Met with parents to review Individualized Education Plans for at-risk students.
- Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance.
- Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
- Assessed student progress by administering tests and evaluating results.
Educator - English Language Arts, Math and Science
Atlanta Public School System
06.2005 - 06.2013
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience
- Assessed student performance and provided feedback to facilitate student success
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Education
Bachelor of Arts - Psychology, Theatre Minor
Bachelor of Science - Elementary Education (ESOL, Elementary Math)
Excel Associate Certification - Excel
Skills
- Attention to Detail
- Calendar Management
- Event Planning
- Vendor Management
- Expense Tracking
- Report Analysis
- Employee Development
- Budget Preparation
- Advanced MS Office Suite
- Conflict Management
- Social Media
- Video-conferencing
- Travel Arrangement Coordination
- Meeting Agenda Preparation
Accomplishments
- Supervised a donation team for the collection and delivery of clothing and toiletries for female hurricane survivors
- Achieved increased employee bank by creating and implementing visual interview structures for new hires
- Resolved staff anxiety by monitoring "Active Shooter" models and facilitating feedback sessions in 10 healthcare sites
- Coordinating and demonstrating science fair exhibits for parent education and student participation
- Used Microsoft Excel to develop legal intake tracking spreadsheets
Hobbies
Cycling (road and mountain), Kayaking (lake), 5K Running, Cuong Nhu Karate, Gardening, Wood Refinishing
Applications
Adobe Illustrator, Photo, Reader,
ADP
Canva
Concur
Indeed
Mailchimp
Microsoft Office Suite
Slack
Survey Monkey
Textedly
Wix
Zoom
Affiliations
- National Association of Parliamentarians, National Notary Association, Ordained Minister - State of Georgia
Interests
Timeline
Administrative Coordinator - City of South Fulton, Office of The City Attorney
01.2022 - Current
Administrative Coordinator II - Mayor William "Bill" Edwards, City of South Fulton
02.2020 - 12.2021
Recruiting Coordinator – HR Recruiter - Southeasttrans Inc.
08.2018 - 10.2019
Executive Assistant to Department Manager - Porter Keadle Moore, LLC
11.2017 - 08.2018
Administrative Specialist - Blackstone Consulting, Inc.
07.2016 - 11.2017
5th Grade Educator - Math and Science - Dekalb County School System
06.2013 - 06.2016
Educator - English Language Arts, Math and Science - Atlanta Public School System
06.2005 - 06.2013
Hunter College - Bachelor of Arts, Psychology, Theatre Minor
Georgia State University - Bachelor of Science, Elementary Education (ESOL, Elementary Math)
Microsoft Office - Excel Associate Certification, Excel
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