Dawn Avery
Private Residence
Fishers,IN
27
years of professional experience
Experienced customer service professional with a strong background in safety, care, and attentive support. Skilled in creating calm, welcoming experiences while maintaining high standards and handling sensitive situations with professionalism.
Work History
Childcare Provider
2 Years 10 Months- Delivered attentive care for children aged three months to 11 years, fostering a safe and nurturing environment
- Managed daily schedules, including activities and meal preparation
- Maintained open communication with parents through daily logs detailing activities and meals
Health and Wellness Consultant
4 Years 11 Months- Greeted customers and created a welcoming environment to foster strong relationships and encourage repeat business
- Discussed nutrition, exercise, and stress management strategies with customers
- Managed product inventory and ordering to ensure product availability
- Organized and restocked store merchandise in a visually appealing manner to enhance customer experience
Customer Service Representative
3 Years 9 Months- Resolved customer inquiries for account balances, transactions, and service issues with accuracy and professionalism.
- Processed deposits, withdrawals, payments, and transfers while following banking procedures and compliance requirements.
- Updated account information, maintained records, and verified documentation to support secure service delivery.
- Educated customers on checking, savings, card services, and online banking features.
Teller
1 Year 1 Month- Processed deposits, withdrawals, loan payments, and transfers with consistent accuracy.
- Balanced cash drawer and verified transactions to maintain strong control standards.
- Resolved customer account inquiries while delivering prompt, professional service.
- Adhered to bank policies, compliance requirements, and security procedures during daily operations.
- Promoted branch products and services through informed customer conversations.
Education
High School Diploma
Skills
Corporate Cabin Attendant Initial
FlightSafety International
Issued September 2026
G550 Evacuation Member
FlightSafety International
Issued September 2026
Adult and Pediatric First Aid/CPR/AED
American Red Cross
Issued August 2026
ServSafe Food Handler
ServSafe Certified
Issued September 2026
Timeline
Childcare Provider
Private Residence
06.2021 - 04.2024Read More
Health and Wellness Consultant
North Star Health
04.2014 - 03.2019Read More
Customer Service Representative
Cape Coral National Bank
12.1997 - 09.2001Read More
Teller
Barnett Bank
11.1996 - 12.1997Read More
Mariner High School
High School Diploma
Read More