Dawn Boyd
Newnan,GA
Summary
Strategic Business Administrator with 25 years of experience successfully leading diverse teams through both routine and day to day business operations. Successful collaboration's with multiple department staff. Responsible manager of company credit department with dedication to both organizational bottom-line while fostering new accounts. Successful manager of customer service with measured growth targets in mind.
Overview
22
22
years of professional experience
1
1
Certification
Work History
State Licensed Real Estate Agent
Bush Real Estate Group
01.2003 - Current
- Negotiate, facilitate, and manage real estate transactions and necessary tradesman involved.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Liaison between buyers, sellers and lenders to provide positive experiences for both parties.
- Presented purchase offers to sellers for consideration.
- Coordinate appointments to show buyers and sellers.
- Work closely with clients to facilitate appropriate loans, documents, inspections, and credit reports.
- Collaborate with mortgage companies to accurately determine loan and mortgage options for clients.
- Prepare and present contracts and other legal documents to clients.
- Review and execute confidential documents, contracts and disclosures.
- Develop strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying and selling process for clients.
Company Administrator & Coordinator
George Boyd & Son's Tire Co.
04.2008 - 03.2024
- Managed company credit and cash offices. Determined credit worthiness of both new and current clients.
- Streamlined customer service and workflow.
- Maintained office operations by implementing efficient administrative processes and procedures.
- Coordinated company events, ensuring successful execution and positive feedback from attendees.
- Served as a key point of contact for both internal personnel and external partners, fostering strong working relationships within the organization.
- Improved interdepartmental communication through regular updates and collaboration between teams.
- Oversaw appointment scheduling and itinerary coordination for both customer and internal personnel.
- Entered data, generated reports, and produced tracking documents.
Program Administrator & Assistant
Georgia Workforce Development
03.2006 - 01.2008
- Administered academic testing for incoming participants in cooperation with Georgia Dept of Labor.
- Provided ongoing direction and leadership for program operations through incoming group orientations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants files relating to program details, requirements and milestones.
- Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
- Provided exceptional customer service by addressing inquiries and requests from program participants while presenting findings to senior management.
- Represented agency at state wide seminars to encourage participation from prospective participants.
Education
Certified Paralegal - Legal
Boston University
Boston, MA06.2009
State Licensed Real Estate Agent - Georgia Real Estate
Georgia Real Estate Commission / GA MLS
Tucker05.2003
Skills
- Customer Service Supervisor
- Contract Management and Coordination
- Credit Office Management
- Company Event Coordination
- Project Management
- Hiring and Terminations
- Business Transactions
Certification
- Certified Paralegal 2009 - Current
- State Licensed Real Estate Agent - 2003 - Current
- Certified Foreign Investment Specialist - 2009 - Current
- Certified Buyers Agent 2006 - Current
- Certified Relocation Specialist 2006 - Current
- Certificate in Front Office Management 2001
Timeline
Company Administrator & Coordinator
George Boyd & Son's Tire Co.
04.2008 - 03.2024
Program Administrator & Assistant
Georgia Workforce Development
03.2006 - 01.2008
State Licensed Real Estate Agent
Bush Real Estate Group
01.2003 - Current
Certified Paralegal - Legal
Boston University
State Licensed Real Estate Agent - Georgia Real Estate
Georgia Real Estate Commission / GA MLS
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