Summary
Overview
Work History
Education
Skills
Timeline
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Killian Brown

Corvallis,OR

Summary

I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. My customer relation skills are excellent as is my ability to trouble-shoot situations in order to secure positive outcomes. I am reliable, hard-working, and dependable; I enjoy working and look forward to learning.

Overview

3
3
years of professional experience

Work History

General Sales Associate/Froster

Nothing Bundt Cakes
11.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Fulfilled custom cake and decoration orders.
  • Decorated cakes according to customer requests and themes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Buckle
04.2021 - 11.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Education

Bachelor of Science - Nutrition/Pre-Nursing

Oregon State University
Corvallis, OR
06.2027

High School Diploma -

Henry D. Sheldon High School
Eugene, OR
06.2023

Skills

  • Time Management
  • Product Promotion
  • Excellent People Skills
  • Multitasking Strengths
  • Verbal Communication
  • Money Handling
  • Cash Counting
  • Customer Service
  • Teamwork and Collaboration
  • Retail Store Operations

Timeline

Sales Associate

Buckle
04.2021 - 11.2021

General Sales Associate/Froster

Nothing Bundt Cakes
11.2020 - Current

Bachelor of Science - Nutrition/Pre-Nursing

Oregon State University

High School Diploma -

Henry D. Sheldon High School

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Killian Brown