Dawn Buress
Milpitas,CA
Summary
Detailed and highly organized team player, with an infectious positive “can-do attitude”. Excellent interpersonal and communication skills, highly analytical, with a proven ability to ‘think outside the box’ in identifying problems and implementing innovative solutions. Skilled at managing multiple responsibilities in a fast-paced environment with critical deadlines. Team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
System Administration Operations Coordinator
Western Digital
09.2017 - Current
- Execute supplier profile changes and modifications, including contact information, banking information, and payment details
- Train Business and Commodity Manager on third party risk assessment workflow
- Coordinate with various business owners for information, approvals and onboarding
- Maintain supplier master records
- Investigate and resolve supplier master servicenow incidents
- Support AP in resolution of supplier master-related banking discrepancies
- Provide detailed training to suppliers on how to maintain supplier profile and invoicing in Oracle self-service portal
- Understand local country requirements, documentation requirements
- Facilitate meetings and breakdown problems and find solutions
- Coordinate with internal procurement teams on ERP related supplier conversions and any other task as necessary
- Workflow for Third Party Risk Assessment pilot program
- Project coordination for implementation of Oracle Cloud ERP
- Work with Deloitte and IT support to identify Oracle Cloud application issues
- Assist IT with user Oracle Cloud ERP (UAT) user acceptance testing scenarios
- Develop communication templates and training materials
Program Coordinator
Apple, Inc
02.2015 - 12.2016
- Developed and maintained relationships with external partners to facilitate program operations.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Tracked Apple store projects, identified issues, risks and came up with solutions to mitigate.
- Created store notification templates, emailed visit notifications to all Apple stores globally.
- Communicate material delivery schedules with Apple stores.
- Performed daily/weekly status reports.
- Audited business processes, risk mitigation, program compliance.
- Opened and monitored CR, SR, and PO requests.
- Collaborated with engineering to review BOM's and vendor SOWs.
- Established recycling process.
- Tracked stores completed scope, created monthly PowerPoint slide deck, presented to management.
E-Rate Program Coordinator
San Mateo Union High School District
02.2014 - 05.2014
- Successfully assisted SMUHSD get funded 170,000 through USAC E-Rate Program
- The schools and libraries universal service support program, commonly known E-rate program, helps schools and libraries to obtain affordable broadband
- Prepared forms and supporting documentation
- Ensured accuracy, made corrections, if necessary
- Ensured funding by USAC receipt of Funding Commitment Decision Letter (FCDL).
Integration Center Project Coordinator
FusionStorm
09.2011 - 09.2013
- Provided engineering services support, performed project management and action tracking
- Tracked SO's/POs in NetSuite
- Followed up with suppliers to ensure equipment ship dates were met
- Established new processes for better efficiency.
Education
Mission College
Santa Clara, CASkills
- COMPUTER SKILLS
- Operating Systems:
- Microsoft Windows, Apple macOS
- Software / Applications:
- G Suite, iWork, Microsoft Office Suite, SharePoint, Smartsheet, Adobe Suite, Oracle ERP Cloud
- SAP, NetSuite ERP, Hiperos, ServiceNow, Remedy
Timeline
System Administration Operations Coordinator
Western Digital
09.2017 - Current
Program Coordinator
Apple, Inc
02.2015 - 12.2016
E-Rate Program Coordinator
San Mateo Union High School District
02.2014 - 05.2014
Integration Center Project Coordinator
FusionStorm
09.2011 - 09.2013
Mission College