Dawn Cardenas
Salt Lake City,UT
Summary
Accomplished operations leader with a proven track record at Hooters Casino Hotel Las Vegas, adept in customer relations and problem-solving. Expert in optimizing store operations and team building, significantly reducing staff turnover by fostering a collaborative environment. Skilled in systems software, ensuring seamless store management and operational efficiency.
Overview
25
25
years of professional experience
Work History
Store Manager
Rose Park Smoke Shop
01.2023 - Current
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed inventory control, cash control, and store opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Driver, Warehouse Orders
Parts Authority
09.2020 - 10.2024
- Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
- Inspected load security and checked for damages.
- Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
- Increased overall fleet safety by participating in regular driver training programs focused on accident prevention techniques.
Chemical Specialist
Wasatch Landfill
08.2018 - 12.2022
- Mentored junior staff members, fostering a collaborative work environment that emphasized teamwork and knowledge sharing among colleagues.
- Assisted with preparation of technical reports, data presentation, and protocols.
- Consistently met project deadlines, effectively managing time-sensitive tasks within a fast-paced work environment.
- Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
General Manager
Carl's Jr
03.2013 - 08.2019
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Director of Operations
Hooters Casino Hotel Las Vegas
01.2005 - 03.2013
- Defined, implemented, and revised operational policies and guidelines.
- Oversaw day-to-day production activities in accordance with business objectives.
- Monitored budget and utilized operational resources.
- Achieved team goals through formalized training plans, coaching, and performance management.
Driver, Warehouse Orders
Mercury International
10.1999 - 12.2005
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
Education
Associate Degree In Science - Veterinarian Science
Stratford Career Institute
Washington, DC06.2004
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Outstanding communication skills
- Hourly shift management
- Systems and software expertise
- Team building
Timeline
Store Manager
Rose Park Smoke Shop
01.2023 - Current
Driver, Warehouse Orders
Parts Authority
09.2020 - 10.2024
Chemical Specialist
Wasatch Landfill
08.2018 - 12.2022
General Manager
Carl's Jr
03.2013 - 08.2019
Director of Operations
Hooters Casino Hotel Las Vegas
01.2005 - 03.2013
Driver, Warehouse Orders
Mercury International
10.1999 - 12.2005
Associate Degree In Science - Veterinarian Science
Stratford Career Institute
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