Dawn Carter
Philadelphia,PA
Summary
Dynamic Travel Restaurant Manager with expertise in team management and operational efficiency. Proven ability to enhance customer satisfaction and streamline processes, driving success in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Travel Restaurant Manager
Raising Cane's Restaurants
Philadelphia, PA
03.2024 - Current
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff, fostering a positive team environment.
- Implemented operational improvements that enhanced service efficiency and customer satisfaction.
- Managed inventory control, reducing waste through effective ordering practices.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Sales Agent
Verizon Enterprise
King Of Prussia, PA
01.2024 - 03.2026
- Developed tailored solutions addressing customer needs and enhancing satisfaction levels.
- Managed end-to-end sales process, ensuring accurate documentation and timely follow-ups.
- Collaborated with cross-functional teams to streamline communication and improve service delivery.
- Trained and mentored new sales agents, fostering a collaborative team environment.
Direct Support Professional
Woods Services
Langhorne, PA
02.2019 - 12.2024
- Delivered personalized care and support to individuals with developmental disabilities.
- Facilitated daily living activities, promoting independence and skill development.
- Implemented behavior management techniques to enhance client engagement and well-being.
- Collaborated with interdisciplinary teams to create effective care plans tailored to individual needs.
Sales Associate Key Holder
Dollar General
Philadelphia, PA
09.2018 - 07.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and change handling.
- Maintained store cleanliness and organization, promoting a welcoming environment for customers.
- Stocked shelves and organized displays to optimize product visibility and accessibility.
Education
High School Diploma -
George Washington High School
Philadelphia, PA06.2020
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Complaint resolution
- Food service background
- Adaptable
- Client relations
- Customer assistance
- Sales training
- Technical support
- Time management
- First aid and safety
- Behavior redirection
- Client support
Timeline
Travel Restaurant Manager
Raising Cane's Restaurants
03.2024 - Current
Sales Agent
Verizon Enterprise
01.2024 - 03.2026
Direct Support Professional
Woods Services
02.2019 - 12.2024
Sales Associate Key Holder
Dollar General
09.2018 - 07.2024
High School Diploma -
George Washington High School