Dawn Cesarone
New Braunfels
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Driven by a passion for continuous learning. Excel in communication, problem-solving, bringing value to any team by navigating challenges with calmness nad professionalism.
Overview
24
24
years of professional experience
Work History
NIRA-Swing Driver/DOT/Courier
Fedex Express
New Braunfels
11.2020 - Current
- AIM 2.0 completion
- Team Lead- Saturday operations for three years. Supported team members in achieving on time deliveries/pickups
- Demonstrated comprehensive route knowledge to enhance operational efficiency.
- FWR
- GAP REPORTS
- FRO
- EOPS
- FORGE
- ROADS/ACO
- MICROSOFT WORD/EXCEL
LEEA Courier/Swing/DOT
Fedex Express
Leesburg
09.2019 - 11.2020
- Delivered packages efficiently across designated routes.
- Assisted in training new couriers on routes and procedures.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
APAA Swing Driver/DOT
Fedex Express
Centennial
09.2014 - 11.2020
- Demonstrated comprehensive route knowledge to enhance operational efficiency.
- Ensured delivery of exceptional service standards to achieve complete customer satisfaction.
- Loaded and unloaded packages efficiently to ensure timely deliveries.
PWKA Swing Driver/DOT/CDL-HAZ
Fedex Express
Elk Grove Village
12.2002 - 09.2014
- Team Lead -Saturday Operations for 10 years. Supported daily tasks to maintain workflow efficiency. Collaborated with colleagues to address operational challenges.
- Optimized route structuring to enhance operational efficiency.
- Assisted in organizing power pad, tracker, navigation, and map booklets for team use.
- Collaborated with team members to streamline delivery operations effectively.
Education
Business Administration And Management
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Glenbard West High School
Glen Ellyn, ILSkills
- Time management
- Customer service
- Punctual and reliable
- Flexible schedule
- Punctuality
- Route planning
- Safety protocols
- Vehicle inspection
- Safety management
- Route planning
- Navigational systems
- Route determination
- Strategic planning
- Attention to detail
- Team building
- Conflict resolution
- Friendly and outgoing
- Verbal and written communication
- Patience and tact
- Confidentiality
- Continuous improvement
- Multitasking
- Teamwork and collaboration
- Effective communication
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Critical thinking
- Decision-making
- Reliability
- Analytical thinking
Timeline
NIRA-Swing Driver/DOT/Courier
Fedex Express
11.2020 - Current
LEEA Courier/Swing/DOT
Fedex Express
09.2019 - 11.2020
APAA Swing Driver/DOT
Fedex Express
09.2014 - 11.2020
PWKA Swing Driver/DOT/CDL-HAZ
Fedex Express
12.2002 - 09.2014
Business Administration And Management
College of DuPage
High School Diploma -
Glenbard West High School