Dawn Cesarone
New Braunfels,TX
Summary
Collaborated with operations managers to explore innovative solutions and address challenges. Supported new hires in their onboarding process to foster a positive work environment. Contributed to team success through dedication and commitment to FedEx Express.
Overview
23
23
years of professional experience
Work History
NIRA-Swing Driver/DOT/Courier
Fedex Express
New Braunfels, TX
11.2020 - Current
- Spearheaded AIM 2.0 completion processes to guarantee timely achievement of project milestones.
- Assisted team in managing Saturday operations for three years. Supported team members in achieving daily objectives. Contributed to a collaborative work environment.
- Demonstrated comprehensive route knowledge to enhance operational efficiency.
- FWR
- GAP REPORTS
- FRO
- EOPS
- FORGE
- ROADS/ACO
- MICROSOFT WORD/EXCEL
APAA Swing Driver/DOT
Fedex Express
Englewood, CO
09.2014 - 11.2020
- Demonstrated comprehensive route knowledge to enhance operational efficiency.
- Ensured delivery of exceptional service standards to achieve complete customer satisfaction.
PWKA Swing Driver/DOT/CDL-HAZ
Fedex Express
Elk Grove Village, IL
12.2002 - 09.2014
- Route knowledge/100%
- Assisted team members in executing Saturday operations for ten years. Supported daily tasks to maintain workflow efficiency. Collaborated with colleagues to address operational challenges.
- Optimized route structuring to enhance operational efficiency.
- Assisted in organizing power pad, tracker, navigation, and map booklets for team use. Supported team members in accessing necessary resources for project completion. Maintained updated inventory of navigation materials for efficient workflow.
- Document1.docx
Education
Business Administration And Management
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Glenbard West High School
Glen Ellyn, IL06-1992
Skills
Time management
Valid Driver's license
Customer service
Clean driving record
Problem-solving
Safe driving practices
Punctual and reliable
City and non-city driving
Flexible schedule
Punctuality
GPS and route planning
Loading and unloading
Safety protocols
Defensive driving
Vehicle inspection
Safety management
Route planning
Driving in adverse conditions
Navigational systems and GPS
Vehicle inspections
Route management
Accident prevention
Adaptable driving techniques
Route determination
Strategic planning
Attention to detail
Team building
Conflict resolution
Friendly and outgoing
Verbal and written communication
Map reading
Patience and tact
Confidentiality
Safe driving techniques
Continuous improvement
Multitasking Abilities
Teamwork and collaboration
Effective communication
Problem-solving abilities
Excellent communication
Multitasking
Organizational skills
Critical thinking
Decision-making
Team collaboration
Reliability
Analytical thinking
Timeline
NIRA-Swing Driver/DOT/Courier
Fedex Express
11.2020 - Current
APAA Swing Driver/DOT
Fedex Express
09.2014 - 11.2020
PWKA Swing Driver/DOT/CDL-HAZ
Fedex Express
12.2002 - 09.2014
Business Administration And Management
College of DuPage
High School Diploma -
Glenbard West High School